Lakshan2003/Llama-3.1-8B-Instruct-customerservice-context-summary Text Generation • Updated about 14 hours ago • 4
Lakshan2003/Llama-3.1-8B-Instruct-customerservice-context-summary Text Generation • Updated about 14 hours ago • 4
Lakshan2003/customer-support-client-agent-conversations-sinhala Viewer • Updated 15 days ago • 22.3k • 16
Lakshan2003/customer-support-client-agent-conversations-sinhala Viewer • Updated 15 days ago • 22.3k • 16
Can Small Language Models Handle Context-Summarized Multi-Turn Customer-Service QA? A Synthetic Data-Driven Comparative Evaluation Paper • 2602.00665 • Published 24 days ago • 1
Customer service QA Collection The constructed datasets are designed to support customer-service–oriented NLP research and consist of structured client-agent conversations • 7 items • Updated 17 days ago
Customer service QA Collection The constructed datasets are designed to support customer-service–oriented NLP research and consist of structured client-agent conversations • 7 items • Updated 17 days ago