Daily Papers

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of long-term user intimacy. To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework. Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia). By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData). Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time. The effectiveness of our dataset and models is validated through both automatic and human evaluations. We release the open-source framework and dataset at https://github.com/FrontierLabs/MapDia.

Existing Task-Oriented Dialogue (TOD) systems primarily focus on single-session dialogues, limiting their effectiveness in long-term memory augmentation. To address this challenge, we introduce a MS-TOD dataset, the first multi-session TOD dataset designed to retain long-term memory across sessions, enabling fewer turns and more efficient task completion. This defines a new benchmark task for evaluating long-term memory in multi-session TOD. Based on this new dataset, we propose a Memory-Active Policy (MAP) that improves multi-session dialogue efficiency through a two-stage approach. 1) Memory-Guided Dialogue Planning retrieves intent-aligned history, identifies key QA units via a memory judger, refines them by removing redundant questions, and generates responses based on the reconstructed memory. 2) Proactive Response Strategy detects and correct errors or omissions, ensuring efficient and accurate task completion. We evaluate MAP on MS-TOD dataset, focusing on response quality and effectiveness of the proactive strategy. Experiments on MS-TOD demonstrate that MAP significantly improves task success and turn efficiency in multi-session scenarios, while maintaining competitive performance on conventional single-session tasks.

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations, such as providing randomly-guessed answers to ambiguous queries or failing to refuse users' requests, both of which are considered aspects of a conversational agent's proactivity. This raises the question of whether LLM-based conversational systems are equipped to handle proactive dialogue problems. In this work, we conduct a comprehensive analysis of LLM-based conversational systems, specifically focusing on three aspects of proactive dialogue systems: clarification, target-guided, and non-collaborative dialogues. To trigger the proactivity of LLMs, we propose the Proactive Chain-of-Thought prompting scheme, which augments LLMs with the goal planning capability over descriptive reasoning chains. Empirical findings are discussed to promote future studies on LLM-based proactive dialogue systems.

Large Language Models (LLMs) have made significant progress in open-ended dialogue, yet their inability to retain and retrieve relevant information from long-term interactions limits their effectiveness in applications requiring sustained personalization. External memory mechanisms have been proposed to address this limitation, enabling LLMs to maintain conversational continuity. However, existing approaches struggle with two key challenges. First, rigid memory granularity fails to capture the natural semantic structure of conversations, leading to fragmented and incomplete representations. Second, fixed retrieval mechanisms cannot adapt to diverse dialogue contexts and user interaction patterns. In this work, we propose Reflective Memory Management (RMM), a novel mechanism for long-term dialogue agents, integrating forward- and backward-looking reflections: (1) Prospective Reflection, which dynamically summarizes interactions across granularities-utterances, turns, and sessions-into a personalized memory bank for effective future retrieval, and (2) Retrospective Reflection, which iteratively refines the retrieval in an online reinforcement learning (RL) manner based on LLMs' cited evidence. Experiments show that RMM demonstrates consistent improvement across various metrics and benchmarks. For example, RMM shows more than 10% accuracy improvement over the baseline without memory management on the LongMemEval dataset.

Large language models (LLMs) are increasingly expected to function as collaborative partners, engaging in back-and-forth dialogue to solve complex, ambiguous problems. However, current LLMs often falter in real-world settings, defaulting to passive responses or narrow clarifications when faced with incomplete or under-specified prompts, falling short of proactively gathering the missing information that is crucial for high-quality solutions. In this work, we introduce a new task paradigm: proactive information gathering, where LLMs must identify gaps in the provided context and strategically elicit implicit user knowledge through targeted questions. To systematically study and train this capability, we design a scalable framework that generates partially specified, real-world tasks, masking key information and simulating authentic ambiguity. Within this setup, our core innovation is a reinforcement finetuning strategy that rewards questions that elicit genuinely new, implicit user information -- such as hidden domain expertise or fine-grained requirements -- that would otherwise remain unspoken. Experiments demonstrate that our trained Qwen-2.5-7B model significantly outperforms o3-mini by 18% on automatic evaluation metrics. More importantly, human evaluation reveals that clarification questions and final outlines generated by our model are favored by human annotators by 42% and 28% respectively. Together, these results highlight the value of proactive clarification in elevating LLMs from passive text generators to genuinely collaborative thought partners.

Transformer-based language models (LMs) track contextual information through large, hard-coded input windows. We introduce MemoryPrompt, a leaner approach in which the LM is complemented by a small auxiliary recurrent network that passes information to the LM by prefixing its regular input with a sequence of vectors, akin to soft prompts, without requiring LM finetuning. Tested on a task designed to probe a LM's ability to keep track of multiple fact updates, a MemoryPrompt-augmented LM outperforms much larger LMs that have access to the full input history. We also test MemoryPrompt on a long-distance dialogue dataset, where its performance is comparable to that of a model conditioned on the entire conversation history. In both experiments we also observe that, unlike full-finetuning approaches, MemoryPrompt does not suffer from catastrophic forgetting when adapted to new tasks, thus not disrupting the generalist capabilities of the underlying LM.

Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which may cause confusion in later conversations. To address this issue, we present a novel task and a corresponding dataset of memory management in long-term conversations, in which bots keep track of and bring up the latest information about users while conversing through multiple sessions. In order to support more precise and interpretable memory, we represent memory as unstructured text descriptions of key information and propose a new mechanism of memory management that selectively eliminates invalidated or redundant information. Experimental results show that our approach outperforms the baselines that leave the stored memory unchanged in terms of engagingness and humanness, with larger performance gap especially in the later sessions.

Although long-term memory systems have made substantial progress in recent years, they still exhibit clear limitations in adaptability, scalability, and self-evolution under continuous interaction settings. Inspired by cognitive theories, we propose HiMem, a hierarchical long-term memory framework for long-horizon dialogues, designed to support memory construction, retrieval, and dynamic updating during sustained interactions. HiMem constructs cognitively consistent Episode Memory via a Topic-Aware Event--Surprise Dual-Channel Segmentation strategy, and builds Note Memory that captures stable knowledge through a multi-stage information extraction pipeline. These two memory types are semantically linked to form a hierarchical structure that bridges concrete interaction events and abstract knowledge, enabling efficient retrieval without sacrificing information fidelity. HiMem supports both hybrid and best-effort retrieval strategies to balance accuracy and efficiency, and incorporates conflict-aware Memory Reconsolidation to revise and supplement stored knowledge based on retrieval feedback. This design enables continual memory self-evolution over long-term use. Experimental results on long-horizon dialogue benchmarks demonstrate that HiMem consistently outperforms representative baselines in accuracy, consistency, and long-term reasoning, while maintaining favorable efficiency. Overall, HiMem provides a principled and scalable design paradigm for building adaptive and self-evolving LLM-based conversational agents. The code is available at https://github.com/jojopdq/HiMem.

LLM-based conversational agents still struggle to maintain coherent, personalized interaction over many sessions: fixed context windows limit how much history can be kept in view, and most external memory approaches trade off between coarse retrieval over large chunks and fine-grained but fragmented views of the dialogue. Motivated by neo-Davidsonian event semantics, we propose an event-centric alternative that represents conversational history as short, event-like propositions which bundle together participants, temporal cues, and minimal local context, rather than as independent relation triples or opaque summaries. In contrast to work that aggressively compresses or forgets past content, our design aims to preserve information in a non-compressive form and make it more accessible, rather than more lossy. Concretely, we instruct an LLM to decompose each session into enriched elementary discourse units (EDUs) -- self-contained statements with normalized entities and source turn attributions -- and organize sessions, EDUs, and their arguments in a heterogeneous graph that supports associative recall. On top of this representation we build two simple retrieval-based variants that use dense similarity search and LLM filtering, with an optional graph-based propagation step to connect and aggregate evidence across related EDUs. Experiments on the LoCoMo and LongMemEval_S benchmarks show that these event-centric memories match or surpass strong baselines, while operating with much shorter QA contexts. Our results suggest that structurally simple, event-level memory provides a principled and practical foundation for long-horizon conversational agents. Our code and data will be released at https://github.com/KevinSRR/EMem.

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios. To this end, we contribute to advance the study of the proactive dialogue policy to a more natural and challenging setting, i.e., interacting dynamically with users. Further, we call attention to the non-cooperative user behavior -- the user talks about off-path topics when he/she is not satisfied with the previous topics introduced by the agent. We argue that the targets of reaching the goal topic quickly and maintaining a high user satisfaction are not always converge, because the topics close to the goal and the topics user preferred may not be the same. Towards this issue, we propose a new solution named I-Pro that can learn Proactive policy in the Interactive setting. Specifically, we learn the trade-off via a learned goal weight, which consists of four factors (dialogue turn, goal completion difficulty, user satisfaction estimation, and cooperative degree). The experimental results demonstrate I-Pro significantly outperforms baselines in terms of effectiveness and interpretability.

Open-domain long-term memory conversation can establish long-term intimacy with humans, and the key is the ability to understand and memorize long-term dialogue history information. Existing works integrate multiple models for modelling through a pipeline, which ignores the coupling between different stages. In this paper, we propose a Unified framework for Long-term Memory Conversations (UniMC), which increases the connection between different stages by learning relevance representation. Specifically, we decompose the main task into three subtasks based on probability graphs: 1) conversation summarization, 2) memory retrieval, 3) memory-augmented generation. Each subtask involves learning a representation for calculating the relevance between the query and memory, which is modelled by inserting a special token at the beginning of the decoder input. The relevance representation learning strengthens the connection across subtasks through parameter sharing and joint training. Extensive experimental results show that the proposed method consistently improves over strong baselines and yields better dialogue consistency and engagingness.

Dialogue agents based on large language models (LLMs) have shown promising performance in proactive dialogue, which requires effective strategy planning. However, existing approaches to strategy planning for proactive dialogue face several limitations: limited strategy coverage, preference bias in planning, and reliance on costly additional training. To address these, we propose PRINCIPLES: a synthetic strategy memory for proactive dialogue agents. PRINCIPLES is derived through offline self-play simulations and serves as reusable knowledge that guides strategy planning during inference, eliminating the need for additional training and data annotation. We evaluate PRINCIPLES in both emotional support and persuasion domains, demonstrating consistent improvements over strong baselines. Furthermore, PRINCIPLES maintains its robustness across extended and more diverse evaluation settings. See our project page at https://huggingface.co/spaces/kimnamssya/Principles.

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

We introduce a comprehensive benchmark for conversational memory evaluation containing 75,336 question-answer pairs across diverse categories including user facts, assistant recall, abstention, preferences, temporal changes, and implicit connections. While existing benchmarks have advanced the field, our work addresses fundamental challenges in statistical power, data generation consistency, and evaluation flexibility that limit current memory evaluation frameworks. We examine the relationship between conversational memory and retrieval-augmented generation (RAG). While these systems share fundamental architectural patterns--temporal reasoning, implicit extraction, knowledge updates, and graph representations--memory systems have a unique characteristic: they start from zero and grow progressively with each conversation. This characteristic enables naive approaches that would be impractical for traditional RAG. Consistent with recent findings on long context effectiveness, we observe that simple full-context approaches achieve 70-82% accuracy even on our most challenging multi-message evidence cases, while sophisticated RAG-based memory systems like Mem0 achieve only 30-45% when operating on conversation histories under 150 interactions. Our analysis reveals practical transition points: long context excels for the first 30 conversations, remains viable with manageable trade-offs up to 150 conversations, and typically requires hybrid or RAG approaches beyond that point as costs and latencies become prohibitive. These patterns indicate that the small-corpus advantage of conversational memory--where exhaustive search and complete reranking are feasible--deserves dedicated research attention rather than simply applying general RAG solutions to conversation histories.

Large Language Models (LLMs) have demonstrated remarkable prowess in generating contextually coherent responses, yet their fixed context windows pose fundamental challenges for maintaining consistency over prolonged multi-session dialogues. We introduce Mem0, a scalable memory-centric architecture that addresses this issue by dynamically extracting, consolidating, and retrieving salient information from ongoing conversations. Building on this foundation, we further propose an enhanced variant that leverages graph-based memory representations to capture complex relational structures among conversational elements. Through comprehensive evaluations on LOCOMO benchmark, we systematically compare our approaches against six baseline categories: (i) established memory-augmented systems, (ii) retrieval-augmented generation (RAG) with varying chunk sizes and k-values, (iii) a full-context approach that processes the entire conversation history, (iv) an open-source memory solution, (v) a proprietary model system, and (vi) a dedicated memory management platform. Empirical results show that our methods consistently outperform all existing memory systems across four question categories: single-hop, temporal, multi-hop, and open-domain. Notably, Mem0 achieves 26% relative improvements in the LLM-as-a-Judge metric over OpenAI, while Mem0 with graph memory achieves around 2% higher overall score than the base configuration. Beyond accuracy gains, we also markedly reduce computational overhead compared to full-context method. In particular, Mem0 attains a 91% lower p95 latency and saves more than 90% token cost, offering a compelling balance between advanced reasoning capabilities and practical deployment constraints. Our findings highlight critical role of structured, persistent memory mechanisms for long-term conversational coherence, paving the way for more reliable and efficient LLM-driven AI agents.

Memory management is vital for LLM agents to handle long-term interaction and personalization. Most research focuses on how to organize and use memory summary, but often overlooks the initial memory extraction stage. In this paper, we argue that existing summary-based methods have two major limitations based on the recurrent processing theory. First, summarization is "ahead-of-time", acting as a blind "feed-forward" process that misses important details because it doesn't know future tasks. Second, extraction is usually "one-off", lacking a feedback loop to verify facts, which leads to the accumulation of information loss. To address these issues, we propose proactive memory extraction (namely ProMem). Unlike static summarization, ProMem treats extraction as an iterative cognitive process. We introduce a recurrent feedback loop where the agent uses self-questioning to actively probe the dialogue history. This mechanism allows the agent to recover missing information and correct errors. Our ProMem significantly improves the completeness of the extracted memory and QA accuracy. It also achieves a superior trade-off between extraction quality and token cost.

With the growing research focus on multimodal dialogue systems, the capability for proactive interaction is gradually gaining recognition. As an alternative to conventional turn-by-turn dialogue, users increasingly expect multimodal systems to be more initiative, for example, by autonomously determining the timing of multi-turn responses in real time during video playback. To facilitate progress in this emerging area, we introduce ProactiveBench, the first comprehensive benchmark to evaluate a system's ability to engage in proactive interaction. Since model responses are generated at varying timestamps, we further propose PAUC, the first metric that accounts for the temporal dynamics of model responses. This enables a more accurate evaluation of systems operating in proactive settings. Through extensive benchmarking of various baseline systems on ProactiveBench and a user study of human preferences, we show that PAUC is in better agreement with human preferences than traditional evaluation metrics, which typically only consider the textual content of responses. These findings demonstrate that PAUC provides a more faithful assessment of user experience in proactive interaction scenarios. Project homepage: https://github.com/yellow-binary-tree/ProactiveBench

Large Language Models (LLMs) excel at generating coherent text within a single prompt but fall short in sustaining relevance, personalization, and continuity across extended interactions. Human communication, however, relies on multiple forms of memory, from recalling past conversations to adapting to personal traits and situational context. This paper introduces the Mixed Memory-Augmented Generation (MMAG) pattern, a framework that organizes memory for LLM-based agents into five interacting layers: conversational, long-term user, episodic and event-linked, sensory and context-aware, and short-term working memory. Drawing inspiration from cognitive psychology, we map these layers to technical components and outline strategies for coordination, prioritization, and conflict resolution. We demonstrate the approach through its implementation in the Heero conversational agent, where encrypted long-term bios and conversational history already improve engagement and retention. We further discuss implementation concerns around storage, retrieval, privacy, and latency, and highlight open challenges. MMAG provides a foundation for building memory-rich language agents that are more coherent, proactive, and aligned with human needs.

Large Language Models (LLMs) have achieved remarkable performance on single-turn tasks, yet their effectiveness deteriorates in multi-turn conversations. We define this phenomenon as cumulative contextual decay - a progressive degradation of contextual integrity caused by attention pollution, dilution, and drift. To address this challenge, we propose Rhea (Role-aware Heuristic Episodic Attention), a novel framework that decouples conversation history into two functionally independent memory modules: (1) an Instructional Memory (IM) that persistently stores high-fidelity global constraints via a structural priority mechanism, and (2) an Episodic Memory (EM) that dynamically manages user-model interactions via asymmetric noise control and heuristic context retrieval. During inference, Rhea constructs a high signal-to-noise context by applying its priority attention: selectively integrating relevant episodic information while always prioritizing global instructions. To validate this approach, experiments on multiple multi-turn conversation benchmarks - including MT-Eval and Long-MT-Bench+ - show that Rhea mitigates performance decay and improves overall accuracy by 1.04 points on a 10-point scale (a 16% relative gain over strong baselines). Moreover, Rhea maintains near-perfect instruction fidelity (IAR > 8.1) across long-horizon interactions. These results demonstrate that Rhea provides a principled and effective framework for building more precise, instruction-consistent conversational LLMs.

Large Language Models (LLMs) have demonstrated impressive fluency and task competence in conversational settings. However, their effectiveness in multi-session and long-term interactions is hindered by limited memory persistence. Typical retrieval-augmented generation (RAG) systems store dialogue history as dense vectors, which capture semantic similarity but neglect finer linguistic structures such as syntactic dependencies, discourse relations, and coreference links. We propose Semantic Anchoring, a hybrid agentic memory architecture that enriches vector-based storage with explicit linguistic cues to improve recall of nuanced, context-rich exchanges. Our approach combines dependency parsing, discourse relation tagging, and coreference resolution to create structured memory entries. Experiments on adapted long-term dialogue datasets show that semantic anchoring improves factual recall and discourse coherence by up to 18% over strong RAG baselines. We further conduct ablation studies, human evaluations, and error analysis to assess robustness and interpretability.

Evaluating the abilities of large language models (LLMs) for tasks that require long-term memory and thus long-context reasoning, for example in conversational settings, is hampered by the existing benchmarks, which often lack narrative coherence, cover narrow domains, and only test simple recall-oriented tasks. This paper introduces a comprehensive solution to these challenges. First, we present a novel framework for automatically generating long (up to 10M tokens), coherent, and topically diverse conversations, accompanied by probing questions targeting a wide range of memory abilities. From this, we construct BEAM, a new benchmark comprising 100 conversations and 2,000 validated questions. Second, to enhance model performance, we propose LIGHT-a framework inspired by human cognition that equips LLMs with three complementary memory systems: a long-term episodic memory, a short-term working memory, and a scratchpad for accumulating salient facts. Our experiments on BEAM reveal that even LLMs with 1M token context windows (with and without retrieval-augmentation) struggle as dialogues lengthen. In contrast, LIGHT consistently improves performance across various models, achieving an average improvement of 3.5%-12.69% over the strongest baselines, depending on the backbone LLM. An ablation study further confirms the contribution of each memory component.

Long-term conversational agents require effective memory management to handle dialogue histories that exceed the context window of large language models (LLMs). Existing methods based on fact extraction or summarization reduce redundancy but struggle to organize and retrieve relevant information across different granularities of dialogue and generated memory. We introduce SGMem (Sentence Graph Memory), which represents dialogue as sentence-level graphs within chunked units, capturing associations across turn-, round-, and session-level contexts. By combining retrieved raw dialogue with generated memory such as summaries, facts and insights, SGMem supplies LLMs with coherent and relevant context for response generation. Experiments on LongMemEval and LoCoMo show that SGMem consistently improves accuracy and outperforms strong baselines in long-term conversational question answering.

In order for large language models to achieve true conversational continuity and benefit from experiential learning, they need memory. While research has focused on the development of complex memory systems, it remains unclear which types of memory are most effective for long-context conversational tasks. We present a systematic evaluation of memory-augmented methods using LoCoMo, a benchmark of synthetic long-context dialogues annotated for question-answering tasks that require diverse reasoning strategies. We analyse full-context prompting, semantic memory through retrieval-augmented generation and agentic memory, episodic memory through in-context learning, and procedural memory through prompt optimization. Our findings show that memory-augmented approaches reduce token usage by over 90% while maintaining competitive accuracy. Memory architecture complexity should scale with model capability, with small foundation models benefitting most from RAG, and strong instruction-tuned reasoning model gaining from episodic learning through reflections and more complex agentic semantic memory. In particular, episodic memory can help LLMs recognise the limits of their own knowledge.

Large language models (LLMs) are capable of processing lengthy dialogue histories during prolonged interaction with users without additional memory modules; however, their responses tend to overlook or incorrectly recall information from the past. In this paper, we revisit memory-augmented response generation in the era of LLMs. While prior work focuses on getting rid of outdated memories, we argue that such memories can provide contextual cues that help dialogue systems understand the development of past events and, therefore, benefit response generation. We present Theanine, a framework that augments LLMs' response generation with memory timelines -- series of memories that demonstrate the development and causality of relevant past events. Along with Theanine, we introduce TeaFarm, a counterfactual-driven question-answering pipeline addressing the limitation of G-Eval in long-term conversations. Supplementary videos of our methods and the TeaBag dataset for TeaFarm evaluation are in https://theanine-693b0.web.app/.

We introduce LlamaPIE, the first real-time proactive assistant designed to enhance human conversations through discreet, concise guidance delivered via hearable devices. Unlike traditional language models that require explicit user invocation, this assistant operates in the background, anticipating user needs without interrupting conversations. We address several challenges, including determining when to respond, crafting concise responses that enhance conversations, leveraging knowledge of the user for context-aware assistance, and real-time, on-device processing. To achieve this, we construct a semi-synthetic dialogue dataset and propose a two-model pipeline: a small model that decides when to respond and a larger model that generates the response. We evaluate our approach on real-world datasets, demonstrating its effectiveness in providing helpful, unobtrusive assistance. User studies with our assistant, implemented on Apple Silicon M2 hardware, show a strong preference for the proactive assistant over both a baseline with no assistance and a reactive model, highlighting the potential of LlamaPie to enhance live conversations.

Large Language Models (LLMs) have recently been widely adopted in conversational agents. However, the increasingly long interactions between users and agents accumulate extensive dialogue records, making it difficult for LLMs with limited context windows to maintain a coherent long-term dialogue memory and deliver personalized responses. While retrieval-augmented memory systems have emerged to address this issue, existing methods often depend on single-granularity memory segmentation and retrieval. This approach falls short in capturing deep memory connections, leading to partial retrieval of useful information or substantial noise, resulting in suboptimal performance. To tackle these limits, we propose MemGAS, a framework that enhances memory consolidation by constructing multi-granularity association, adaptive selection, and retrieval. MemGAS is based on multi-granularity memory units and employs Gaussian Mixture Models to cluster and associate new memories with historical ones. An entropy-based router adaptively selects optimal granularity by evaluating query relevance distributions and balancing information completeness and noise. Retrieved memories are further refined via LLM-based filtering. Experiments on four long-term memory benchmarks demonstrate that MemGAS outperforms state-of-the-art methods on both question answer and retrieval tasks, achieving superior performance across different query types and top-K settings.

Recently introduced dialogue systems have demonstrated high usability. However, they still fall short of reflecting real-world conversation scenarios. Current dialogue systems exhibit an inability to replicate the dynamic, continuous, long-term interactions involving multiple partners. This shortfall arises because there have been limited efforts to account for both aspects of real-world dialogues: deeply layered interactions over the long-term dialogue and widely expanded conversation networks involving multiple participants. As the effort to incorporate these aspects combined, we introduce Mixed-Session Conversation, a dialogue system designed to construct conversations with various partners in a multi-session dialogue setup. We propose a new dataset called MiSC to implement this system. The dialogue episodes of MiSC consist of 6 consecutive sessions, with four speakers (one main speaker and three partners) appearing in each episode. Also, we propose a new dialogue model with a novel memory management mechanism, called Egocentric Memory Enhanced Mixed-Session Conversation Agent (EMMA). EMMA collects and retains memories from the main speaker's perspective during conversations with partners, enabling seamless continuity in subsequent interactions. Extensive human evaluations validate that the dialogues in MiSC demonstrate a seamless conversational flow, even when conversation partners change in each session. EMMA trained with MiSC is also evaluated to maintain high memorability without contradiction throughout the entire conversation.

Information retrieval in Large Language Models (LLMs) is increasingly recognized as intertwined with generation capabilities rather than mere lookup. While longer contexts are often assumed to improve retrieval, the effects of intra-context interference remain understudied. To address this, we adapt the proactive interference (PI) paradigm from cognitive science, where earlier information disrupts recall of newer updates. In humans, susceptibility to such interference is inversely linked to working memory capacity. We introduce PI-LLM, an evaluation that sequentially streams semantically related key-value updates and queries only the final values. Although these final values are clearly positioned just before the query, LLM retrieval accuracy declines log-linearly toward zero as interference accumulates; errors arise from retrieving previously overwritten values. Attempts to mitigate interference via prompt engineering (e.g., instructing models to ignore earlier input) yield limited success. These findings reveal a fundamental constraint on LLMs' ability to disentangle interference and flexibly manipulate information, suggesting a working memory bottleneck beyond mere context access. This calls for approaches that strengthen models' ability to suppress irrelevant content during retrieval.

There has been a surge in the use of large language models (LLM) conversational agents to generate responses based on long-term history from multiple sessions. However, existing long-term open-domain dialogue datasets lack complex, real-world personalization and fail to capture implicit reasoning-where relevant information is embedded in subtle, syntactic, or semantically distant connections rather than explicit statements. In such cases, traditional retrieval methods fail to capture relevant context, and long-context modeling also becomes inefficient due to numerous complicated persona-related details. To address this gap, we introduce ImplexConv, a large-scale long-term dataset with 2,500 examples, each containing approximately 100 conversation sessions, designed to study implicit reasoning in personalized dialogues. Additionally, we propose TaciTree, a novel hierarchical tree framework that structures conversation history into multiple levels of summarization. Instead of brute-force searching all data, TaciTree enables an efficient, level-based retrieval process where models refine their search by progressively selecting relevant details. Our experiments demonstrate that TaciTree significantly improves the ability of LLMs to reason over long-term conversations with implicit contextual dependencies.

To deliver coherent and personalized experiences in long-term conversations, existing approaches typically perform retrieval augmented response generation by constructing memory banks from conversation history at either the turn-level, session-level, or through summarization techniques.In this paper, we present two key findings: (1) The granularity of memory unit matters: turn-level, session-level, and summarization-based methods each exhibit limitations in both memory retrieval accuracy and the semantic quality of the retrieved content. (2) Prompt compression methods, such as LLMLingua-2, can effectively serve as a denoising mechanism, enhancing memory retrieval accuracy across different granularities. Building on these insights, we propose SeCom, a method that constructs the memory bank at segment level by introducing a conversation segmentation model that partitions long-term conversations into topically coherent segments, while applying compression based denoising on memory units to enhance memory retrieval. Experimental results show that SeCom exhibits a significant performance advantage over baselines on long-term conversation benchmarks LOCOMO and Long-MT-Bench+. Additionally, the proposed conversation segmentation method demonstrates superior performance on dialogue segmentation datasets such as DialSeg711, TIAGE, and SuperDialSeg.

Most open-domain dialogue systems suffer from forgetting important information, especially in a long-term conversation. Existing works usually train the specific retriever or summarizer to obtain key information from the past, which is time-consuming and highly depends on the quality of labeled data. To alleviate this problem, we propose to recursively generate summaries/ memory using large language models (LLMs) to enhance long-term memory ability. Specifically, our method first stimulates LLMs to memorize small dialogue contexts and then recursively produce new memory using previous memory and following contexts. Finally, the LLM can easily generate a highly consistent response with the help of the latest memory. We evaluate our method using ChatGPT and text-davinci-003, and the experiments on the widely-used public dataset show that our method can generate more consistent responses in a long-context conversation. Notably, our method is a potential solution to enable the LLM to model the extremely long context. Code and scripts will be released later.

Recent large language model (LLM)-driven chat assistant systems have integrated memory components to track user-assistant chat histories, enabling more accurate and personalized responses. However, their long-term memory capabilities in sustained interactions remain underexplored. This paper introduces LongMemEval, a comprehensive benchmark designed to evaluate five core long-term memory abilities of chat assistants: information extraction, multi-session reasoning, temporal reasoning, knowledge updates, and abstention. With 500 meticulously curated questions embedded within freely scalable user-assistant chat histories, LongMemEval presents a significant challenge to existing long-term memory systems, with commercial chat assistants and long-context LLMs showing 30% accuracy drop on memorizing information across sustained interactions. We then present a unified framework that breaks down the long-term memory design into four design choices across the indexing, retrieval, and reading stages. Built upon key experimental insights, we propose several memory designs including session decomposition for optimizing value granularity, fact-augmented key expansion for enhancing the index structure, and time-aware query expansion for refining the search scope. Experiment results show that these optimizations greatly improve both memory recall and downstream question answering on LongMemEval. Overall, our study provides valuable resources and guidance for advancing the long-term memory capabilities of LLM-based chat assistants, paving the way toward more personalized and reliable conversational AI.

Large language models (LLMs) are increasingly deployed in multi-turn dialogue settings, but their behavior is still bottlenecked by fixed context windows and naive memory strategies. Replaying the full conversation at every turn is simple but expensive, while static summarization or recency-only heuristics often erase safety-critical user details. We present Adaptive Focus Memory (AFM), a dynamic context manager that assigns each past message one of three fidelity levels -- FULL, COMPRESSED, or PLACEHOLDER -- based on semantic similarity to the current query, half-life recency weighting, and importance classification. AFM packs messages chronologically under a strict token budget, preferring high fidelity for the most relevant turns while aiming to preserve a cheap trace of the dialogue. In a safety-oriented benchmark involving a user with a severe peanut allergy planning a trip to Thailand, AFM retains the allergy across both short and medium-length conversations, matches the safety performance of naive replay, and cuts average token usage by 66% relative to a replay baseline. We release a modular Python implementation of AFM designed for OpenAI-compatible APIs and offline operation, enabling practitioners to reduce inference cost without sacrificing safety or factual continuity in the evaluated scenario.

Most of the open-domain dialogue models tend to perform poorly in the setting of long-term human-bot conversations. The possible reason is that they lack the capability of understanding and memorizing long-term dialogue history information. To address this issue, we present a novel task of Long-term Memory Conversation (LeMon) and then build a new dialogue dataset DuLeMon and a dialogue generation framework with Long-Term Memory (LTM) mechanism (called PLATO-LTM). This LTM mechanism enables our system to accurately extract and continuously update long-term persona memory without requiring multiple-session dialogue datasets for model training. To our knowledge, this is the first attempt to conduct real-time dynamic management of persona information of both parties, including the user and the bot. Results on DuLeMon indicate that PLATO-LTM can significantly outperform baselines in terms of long-term dialogue consistency, leading to better dialogue engagingness.

One of the long-standing aspirations in conversational AI is to allow them to autonomously take initiatives in conversations, i.e., being proactive. This is especially challenging for multi-party conversations. Prior NLP research focused mainly on predicting the next speaker from contexts like preceding conversations. In this paper, we demonstrate the limitations of such methods and rethink what it means for AI to be proactive in multi-party, human-AI conversations. We propose that just like humans, rather than merely reacting to turn-taking cues, a proactive AI formulates its own inner thoughts during a conversation, and seeks the right moment to contribute. Through a formative study with 24 participants and inspiration from linguistics and cognitive psychology, we introduce the Inner Thoughts framework. Our framework equips AI with a continuous, covert train of thoughts in parallel to the overt communication process, which enables it to proactively engage by modeling its intrinsic motivation to express these thoughts. We instantiated this framework into two real-time systems: an AI playground web app and a chatbot. Through a technical evaluation and user studies with human participants, our framework significantly surpasses existing baselines on aspects like anthropomorphism, coherence, intelligence, and turn-taking appropriateness.

Large language models (LLMs) struggle with maintaining coherence in extended conversations spanning hundreds of turns, despite performing well within their context windows. This paper introduces HEMA (Hippocampus-Inspired Extended Memory Architecture), a dual-memory system inspired by human cognitive processes. HEMA combines Compact Memory - a continuously updated one-sentence summary preserving global narrative coherence, and Vector Memory - an episodic store of chunk embeddings queried via cosine similarity. When integrated with a 6B-parameter transformer, HEMA maintains coherent dialogues beyond 300 turns while keeping prompt length under 3,500 tokens. Experimental results show substantial improvements: factual recall accuracy increases from 41% to 87%, and human-rated coherence improves from 2.7 to 4.3 on a 5-point scale. With 10K indexed chunks, Vector Memory achieves P@5 >= 0.80 and R@50 >= 0.74, doubling the area under the precision-recall curve compared to summarization-only approaches. Ablation studies reveal two key insights: semantic forgetting through age-weighted pruning reduces retrieval latency by 34% with minimal recall loss, and a two-level summary hierarchy prevents cascade errors in ultra-long conversations exceeding 1,000 turns. HEMA demonstrates that combining verbatim recall with semantic continuity provides a practical solution for privacy-aware conversational AI capable of month-long dialogues without model retraining.

Large Language Models (LLMs) suffer from significant performance degradation when processing long contexts due to proactive interference, where irrelevant information in earlier parts of the context disrupts reasoning and memory recall. While most research focuses on external memory systems to augment LLMs' capabilities, we propose a complementary approach: empowering LLMs with Active Context Management (ACM) tools to actively sculpt their internal working memory. We introduce Sculptor, a framework that equips LLMs with three categories of tools: (1) context fragmentation, (2) summary, hide, and restore, and (3) intelligent search. Our approach enables LLMs to proactively manage their attention and working memory, analogous to how humans selectively focus on relevant information while filtering out distractions. Experimental evaluation on information-sparse benchmarks-PI-LLM (proactive interference) and NeedleBench Multi-Needle Reasoning-demonstrates that Sculptor significantly improves performance even without specific training, leveraging LLMs' inherent tool calling generalization capabilities. By enabling Active Context Management, Sculptor not only mitigates proactive interference but also provides a cognitive foundation for more reliable reasoning across diverse long-context tasks-highlighting that explicit context-control strategies, rather than merely larger token windows, are key to robustness at scale.

Large language models (LLMs) deployed in user-facing applications require long-horizon consistency: the ability to remember prior interactions, respect user preferences, and ground reasoning in past events. However, contemporary memory systems often adopt complex architectures such as knowledge graphs, multi-stage retrieval pipelines, and OS-style schedulers, which introduce engineering complexity and reproducibility challenges. We present ENGRAM, a lightweight memory system that organizes conversation into three canonical memory types (episodic, semantic, and procedural) through a single router and retriever. Each user turn is converted into typed memory records with normalized schemas and embeddings and stored in a database. At query time, the system retrieves top-k dense neighbors for each type, merges results with simple set operations, and provides the most relevant evidence as context to the model. ENGRAM attains state-of-the-art results on LoCoMo, a multi-session conversational QA benchmark for long-horizon memory, and exceeds the full-context baseline by 15 points on LongMemEval while using only about 1% of the tokens. These results show that careful memory typing and straightforward dense retrieval can enable effective long-term memory management in language models without requiring complex architectures.

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs themselves, escape this limitation. But the encouraging success recently obtained in chit-chat dialog may not carry over to goal-oriented settings. This paper proposes a testbed to break down the strengths and shortcomings of end-to-end dialog systems in goal-oriented applications. Set in the context of restaurant reservation, our tasks require manipulating sentences and symbols, so as to properly conduct conversations, issue API calls and use the outputs of such calls. We show that an end-to-end dialog system based on Memory Networks can reach promising, yet imperfect, performance and learn to perform non-trivial operations. We confirm those results by comparing our system to a hand-crafted slot-filling baseline on data from the second Dialog State Tracking Challenge (Henderson et al., 2014a). We show similar result patterns on data extracted from an online concierge service.

Understanding temporal dynamics is critical for conversational agents, enabling effective content analysis and informed decision-making. However, time-aware datasets, particularly for persona-grounded conversations, are still limited, which narrows their scope and diminishes their complexity. To address this gap, we introduce MTPChat, a multimodal, time-aware persona dialogue dataset that integrates linguistic, visual, and temporal elements within dialogue and persona memory. Leveraging MTPChat, we propose two time-sensitive tasks: Temporal Next Response Prediction (TNRP) and Temporal Grounding Memory Prediction (TGMP), both designed to assess a model's ability to understand implicit temporal cues and dynamic interactions. Additionally, we present an innovative framework featuring an adaptive temporal module to effectively integrate multimodal streams and capture temporal dependencies. Experimental results validate the challenges posed by MTPChat and demonstrate the effectiveness of our framework in multimodal time-sensitive scenarios.

Long-term memory is one of the key factors influencing the reasoning capabilities of Large Language Model Agents (LLM Agents). Incorporating a memory mechanism that effectively integrates past interactions can significantly enhance decision-making and contextual coherence of LLM Agents. While recent works have made progress in memory storage and retrieval, such as encoding memory into dense vectors for similarity-based search or organizing knowledge in the form of graph, these approaches often fall short in structured memory organization and efficient retrieval. To address these limitations, we propose a Hierarchical Memory (H-MEM) architecture for LLM Agents that organizes and updates memory in a multi-level fashion based on the degree of semantic abstraction. Each memory vector is embedded with a positional index encoding pointing to its semantically related sub-memories in the next layer. During the reasoning phase, an index-based routing mechanism enables efficient, layer-by-layer retrieval without performing exhaustive similarity computations. We evaluate our method on five task settings from the LoCoMo dataset. Experimental results show that our approach consistently outperforms five baseline methods, demonstrating its effectiveness in long-term dialogue scenarios.

Graph structures are increasingly used in dialog memory systems, but empirical findings on their effectiveness remain inconsistent, making it unclear which design choices truly matter. We present an experimental, system-oriented analysis of long-term dialog memory architectures. We introduce a unified framework that decomposes dialog memory systems into core components and supports both graph-based and non-graph approaches. Under this framework, we conduct controlled, stage-wise experiments on LongMemEval and HaluMem, comparing common design choices in memory representation, organization, maintenance, and retrieval. Our results show that many performance differences are driven by foundational system settings rather than specific architectural innovations. Based on these findings, we identify stable and reliable strong baselines for future dialog memory research.

Memory-augmented Large Language Models (LLMs) have demonstrated remarkable performance in long-term human-machine interactions, which basically relies on iterative recalling and reasoning of history to generate high-quality responses. However, such repeated recall-reason steps easily produce biased thoughts, i.e., inconsistent reasoning results when recalling the same history for different questions. On the contrary, humans can keep thoughts in the memory and recall them without repeated reasoning. Motivated by this human capability, we propose a novel memory mechanism called TiM (Think-in-Memory) that enables LLMs to maintain an evolved memory for storing historical thoughts along the conversation stream. The TiM framework consists of two crucial stages: (1) before generating a response, a LLM agent recalls relevant thoughts from memory, and (2) after generating a response, the LLM agent post-thinks and incorporates both historical and new thoughts to update the memory. Thus, TiM can eliminate the issue of repeated reasoning by saving the post-thinking thoughts as the history. Besides, we formulate the basic principles to organize the thoughts in memory based on the well-established operations, (i.e., insert, forget, and merge operations), allowing for dynamic updates and evolution of the thoughts. Furthermore, we introduce Locality-Sensitive Hashing into TiM to achieve efficient retrieval for the long-term conversations. We conduct qualitative and quantitative experiments on real-world and simulated dialogues covering a wide range of topics, demonstrating that equipping existing LLMs with TiM significantly enhances their performance in generating responses for long-term interactions.

CleanS2S is a framework for human-like speech-to-speech interaction that advances conversational AI through single-file implementation and proactive dialogue capabilities. Our system integrates automatic speech recognition, large language models, and text-to-speech synthesis into a unified pipeline with real-time interruption handling, achieving low transition latency through full-duplex websocket connections and non-blocking I/O. Beyond conventional chatbot paradigms, we pioneer a proactive interaction mechanism, which combines memory systems with Subjective Action Judgement module, enabling five human-like response strategies: interruption, refusal, deflection, silence, and standard response. The memory module dynamically aggregates historical, and contextual data to inform interaction decisions. This approach breaks the rigid turn-based convention by allowing system-initiated dialog control and context-aware response selection. And we propose Action Judgement SFT that assesses input streams for responses strategies. The framework's single-file implementation with atomic configurations offers researchers unprecedented transparency and extensibility for interaction agents. The code of CleanS2S is released at \https://github.com/opendilab/CleanS2S.

Large Language Models (LLMs) are increasingly used as chatbots, yet their ability to personalize responses to user preferences remains limited. We introduce PrefEval, a benchmark for evaluating LLMs' ability to infer, memorize and adhere to user preferences in a long-context conversational setting. PrefEval comprises 3,000 manually curated user preference and query pairs spanning 20 topics. PrefEval contains user personalization or preference information in both explicit and implicit forms, and evaluates LLM performance using a generation and a classification task. With PrefEval, we evaluated the aforementioned preference following capabilities of 10 open-source and proprietary LLMs in multi-session conversations with varying context lengths up to 100k tokens. We benchmark with various prompting, iterative feedback, and retrieval-augmented generation methods. Our benchmarking effort reveals that state-of-the-art LLMs face significant challenges in proactively following users' preferences during conversations. In particular, in zero-shot settings, preference following accuracy falls below 10% at merely 10 turns (~3k tokens) across most evaluated models. Even with advanced prompting and retrieval methods, preference following still deteriorates in long-context conversations. Furthermore, we show that fine-tuning on PrefEval significantly improves performance. We believe PrefEval serves as a valuable resource for measuring, understanding, and enhancing LLMs' preference following abilities, paving the way for personalized conversational agents. Our code and dataset are available at https://prefeval.github.io/.

Long-term memory plays a critical role in personal interaction, considering long-term memory can better leverage world knowledge, historical information, and preferences in dialogues. Our research introduces PerLTQA, an innovative QA dataset that combines semantic and episodic memories, including world knowledge, profiles, social relationships, events, and dialogues. This dataset is collected to investigate the use of personalized memories, focusing on social interactions and events in the QA task. PerLTQA features two types of memory and a comprehensive benchmark of 8,593 questions for 30 characters, facilitating the exploration and application of personalized memories in Large Language Models (LLMs). Based on PerLTQA, we propose a novel framework for memory integration and generation, consisting of three main components: Memory Classification, Memory Retrieval, and Memory Synthesis. We evaluate this framework using five LLMs and three retrievers. Experimental results demonstrate that BERT-based classification models significantly outperform LLMs such as ChatGLM3 and ChatGPT in the memory classification task. Furthermore, our study highlights the importance of effective memory integration in the QA task.

Temporal reasoning over long, multi-session dialogues is a critical capability for conversational agents. However, existing works and our pilot study have shown that as dialogue histories grow in length and accumulate noise, current long-context models struggle to accurately identify temporally pertinent information, significantly impairing reasoning performance. To address this, we introduce Memory-T1, a framework that learns a time-aware memory selection policy using reinforcement learning (RL). It employs a coarse-to-fine strategy, first pruning the dialogue history into a candidate set using temporal and relevance filters, followed by an RL agent that selects the precise evidence sessions. The RL training is guided by a multi-level reward function optimizing (i) answer accuracy, (ii) evidence grounding, and (iii) temporal consistency. In particular, the temporal consistency reward provides a dense signal by evaluating alignment with the query time scope at both the session-level (chronological proximity) and the utterance-level (chronological fidelity), enabling the agent to resolve subtle chronological ambiguities. On the Time-Dialog benchmark, Memory-T1 boosts a 7B model to an overall score of 67.0\%, establishing a new state-of-the-art performance for open-source models and outperforming a 14B baseline by 10.2\%. Ablation studies show temporal consistency and evidence grounding rewards jointly contribute to a 15.0\% performance gain. Moreover, Memory-T1 maintains robustness up to 128k tokens, where baseline models collapse, proving effectiveness against noise in extensive dialogue histories. The code and datasets are publicly available at https://github.com/Elvin-Yiming-Du/Memory-T1/

As Large Language Models (LLMs) evolve from static dialogue interfaces to autonomous general agents, effective memory is paramount to ensuring long-term consistency. However, existing benchmarks primarily focus on casual conversation or task-oriented dialogue, failing to capture **"long-term project-oriented"** interactions where agents must track evolving goals. To bridge this gap, we introduce **RealMem**, the first benchmark grounded in realistic project scenarios. RealMem comprises over 2,000 cross-session dialogues across eleven scenarios, utilizing natural user queries for evaluation. We propose a synthesis pipeline that integrates Project Foundation Construction, Multi-Agent Dialogue Generation, and Memory and Schedule Management to simulate the dynamic evolution of memory. Experiments reveal that current memory systems face significant challenges in managing the long-term project states and dynamic context dependencies inherent in real-world projects. Our code and datasets are available at [https://github.com/AvatarMemory/RealMemBench](https://github.com/AvatarMemory/RealMemBench).

Existing retrieval-based methods have made significant strides in maintaining long-term conversations. However, these approaches face challenges in memory database management and accurate memory retrieval, hindering their efficacy in dynamic, real-world interactions. This study introduces a novel framework, COmpressive Memory-Enhanced Dialogue sYstems (COMEDY), which eschews traditional retrieval modules and memory databases. Instead, COMEDY adopts a ''One-for-All'' approach, utilizing a single language model to manage memory generation, compression, and response generation. Central to this framework is the concept of compressive memory, which intergrates session-specific summaries, user-bot dynamics, and past events into a concise memory format. To support COMEDY, we curated a large-scale Chinese instruction-tuning dataset, Dolphin, derived from real user-chatbot interactions. Comparative evaluations demonstrate COMEDY's superiority over traditional retrieval-based methods in producing more nuanced and human-like conversational experiences. Our codes are available at https://github.com/nuochenpku/COMEDY.

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly desired yet under-explored. We focus on how to naturally lead users to accept the designated targets gradually through conversations. To this end, we propose a Target-driven Conversation Planning (TCP) framework to plan a sequence of dialogue actions and topics, driving the system to transit between different conversation stages proactively. We then apply our TCP with planned content to guide dialogue generation. Experimental results show that our conversation planning significantly improves the performance of target-driven recommendation dialogue systems.

In proactive dialogue, the challenge lies not just in generating responses but in steering conversations toward predetermined goals, a task where Large Language Models (LLMs) typically struggle due to their reactive nature. Traditional approaches to enhance dialogue planning in LLMs, ranging from elaborate prompt engineering to the integration of policy networks, either face efficiency issues or deliver suboptimal performance. Inspired by the dualprocess theory in psychology, which identifies two distinct modes of thinking - intuitive (fast) and analytical (slow), we propose the Dual-Process Dialogue Planning (DPDP) framework. DPDP embodies this theory through two complementary planning systems: an instinctive policy model for familiar contexts and a deliberative Monte Carlo Tree Search (MCTS) mechanism for complex, novel scenarios. This dual strategy is further coupled with a novel two-stage training regimen: offline Reinforcement Learning for robust initial policy model formation followed by MCTS-enhanced on-the-fly learning, which ensures a dynamic balance between efficiency and strategic depth. Our empirical evaluations across diverse dialogue tasks affirm DPDP's superiority in achieving both high-quality dialogues and operational efficiency, outpacing existing methods.

Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures. One issue with this approach is that it requires more personal corpora with annotations. Additionally, these models typically perform the next utterance prediction to generate a response but neglect the discourse coherence in the entire conversation. To address these issues, this study proposes a method of learning to memorize entailment and discourse relations for persona-consistent dialogue tasks. Entailment text pairs in natural language inference dataset were applied to learn latent entailment relations as external memories by premise-to-hypothesis generation task. Furthermore, an internal memory with a similar architecture was applied to the discourse information in the dialogue. Placing orthogonality restrictions on these two memory spaces ensures that the latent entailment relations remain dialogue-independent. Both memories collaborate to obtain entailment and discourse representation for the generation, allowing a deeper understanding of both consistency and coherence. Experiments on two large public datasets, PersonaChat and DSTC7-AVSD, demonstrated the effectiveness of the proposed method. Both automatic and human evaluations indicate that the proposed model outperforms several strong baselines in terms of both persona consistency and response coherence. Our source code is available at https://github.com/Chenrj233/LMEDR.

While Retrieval-Augmented Generation (RAG) has shown promise in enhancing long-term conversations, the increasing memory load as conversations progress degrades retrieval accuracy. Drawing on psychological insights, we propose LUFY, a simple yet effective method that focuses on emotionally arousing memories and retains less than 10% of the conversation. In the user experiment, participants interacted with three types of RAG chatbots, each for 2 hours over 4 sessions, marking the most extensive assessment of a chatbot's long-term capabilities to date -- more than four times longer than any existing benchmark. The results demonstrate that prioritizing arousing memories while forgetting the majority of the conversation significantly enhances user experience. This study pushes the frontier of long-term conversations and highlights the importance of forgetting unimportant parts of conversations. Code and Dataset: https://github.com/ryuichi-sumida/LUFY

The increasing context window size in large language models (LLMs) has improved their ability to handle complex, long-text tasks. However, as the conversation rounds continue, it is required to store a large amount of KV cache in GPU memory, which significantly affects the efficiency and even availability of the model serving systems. This paper analyzes dialogue data from real users and discovers that the LLM inference manifests a watershed layer, after which the distribution of round-level attention shows notable similarity. We propose Round Attention, a novel round-level attention mechanism that only recalls and computes the KV cache of the most relevant rounds. The experiments show that our method saves 55\% memory usage without compromising model performance.

Proactive dialogues serve as a practical yet challenging dialogue problem in the era of large language models (LLMs), where the dialogue policy planning is the key to improving the proactivity of LLMs. Most existing studies enable the dialogue policy planning of LLMs using various prompting schemes or iteratively enhance this capability in handling the given case with verbal AI feedback. However, these approaches are either bounded by the policy planning capability of the frozen LLMs or hard to be transferred to new cases. In this work, we introduce a new dialogue policy planning paradigm to strategize LLMs for proactive dialogue problems with a tunable language model plug-in as a plug-and-play dialogue policy planner, named PPDPP. Specifically, we develop a novel training framework to facilitate supervised fine-tuning over available human-annotated data as well as reinforcement learning from goal-oriented AI feedback with dynamic interaction data collected by the LLM-based self-play simulation. In this manner, the LLM-powered dialogue agent can not only be generalized to different cases after the training, but also be applicable to different applications by just substituting the learned plug-in. In addition, we propose to evaluate the policy planning capability of dialogue systems under the interactive setting. Experimental results demonstrate that PPDPP consistently and substantially outperforms existing approaches on three different proactive dialogue applications, including negotiation, emotional support, and tutoring dialogues.

Accurate recall from large scale memories remains a core challenge for memory augmented AI assistants performing question answering (QA), especially in similarity dense scenarios where existing methods mainly rely on semantic distance to the query for retrieval. Inspired by how humans link information associatively, we propose AssoMem, a novel framework constructing an associative memory graph that anchors dialogue utterances to automatically extracted clues. This structure provides a rich organizational view of the conversational context and facilitates importance aware ranking. Further, AssoMem integrates multi-dimensional retrieval signals-relevance, importance, and temporal alignment using an adaptive mutual information (MI) driven fusion strategy. Extensive experiments across three benchmarks and a newly introduced dataset, MeetingQA, demonstrate that AssoMem consistently outperforms SOTA baselines, verifying its superiority in context-aware memory recall.

Large language model (LLM) agents have evolved to intelligently process information, make decisions, and interact with users or tools. A key capability is the integration of long-term memory capabilities, enabling these agents to draw upon historical interactions and knowledge. However, the growing memory size and need for semantic structuring pose significant challenges. In this work, we propose an autonomous memory augmentation approach, MemInsight, to enhance semantic data representation and retrieval mechanisms. By leveraging autonomous augmentation to historical interactions, LLM agents are shown to deliver more accurate and contextualized responses. We empirically validate the efficacy of our proposed approach in three task scenarios; conversational recommendation, question answering and event summarization. On the LLM-REDIAL dataset, MemInsight boosts persuasiveness of recommendations by up to 14%. Moreover, it outperforms a RAG baseline by 34% in recall for LoCoMo retrieval. Our empirical results show the potential of MemInsight to enhance the contextual performance of LLM agents across multiple tasks.

Memory plays a pivotal role in enabling large language model~(LLM)-based agents to engage in complex and long-term interactions, such as question answering (QA) and dialogue systems. While various memory modules have been proposed for these tasks, the impact of different memory structures across tasks remains insufficiently explored. This paper investigates how memory structures and memory retrieval methods affect the performance of LLM-based agents. Specifically, we evaluate four types of memory structures, including chunks, knowledge triples, atomic facts, and summaries, along with mixed memory that combines these components. In addition, we evaluate three widely used memory retrieval methods: single-step retrieval, reranking, and iterative retrieval. Extensive experiments conducted across four tasks and six datasets yield the following key insights: (1) Different memory structures offer distinct advantages, enabling them to be tailored to specific tasks; (2) Mixed memory structures demonstrate remarkable resilience in noisy environments; (3) Iterative retrieval consistently outperforms other methods across various scenarios. Our investigation aims to inspire further research into the design of memory systems for LLM-based agents.

Large Language Models (LLMs), such as GPT3.5, have exhibited remarkable proficiency in comprehending and generating natural language. However, their unpersonalized generation paradigm may result in suboptimal user-specific outcomes. Typically, users converse differently based on their knowledge and preferences. This necessitates the task of enhancing user-oriented LLM which remains unexplored. While one can fully train an LLM for this objective, the resource consumption is unaffordable. Prior research has explored memory-based methods to store and retrieve knowledge to enhance generation without retraining for new queries. However, we contend that a mere memory module is inadequate to comprehend a user's preference, and fully training an LLM can be excessively costly. In this study, we propose a novel computational bionic memory mechanism, equipped with a parameter-efficient fine-tuning schema, to personalize LLMs. Our extensive experimental results demonstrate the effectiveness and superiority of the proposed approach. To encourage further research into this area, we are releasing a new conversation dataset generated entirely by LLM based on an open-source medical corpus, as well as our implementation code.

Memory storage for Large Language models (LLMs) is becoming an increasingly active area of research, particularly for enabling personalization across long conversations. We propose Pref-LSTM, a dynamic and lightweight framework that combines a BERT-based classifier with a LSTM memory module that generates memory embedding which then is soft-prompt injected into a frozen LLM. We synthetically curate a dataset of preference and non-preference conversation turns to train our BERT-based classifier. Although our LSTM-based memory encoder did not yield strong results, we find that the BERT-based classifier performs reliably in identifying explicit and implicit user preferences. Our research demonstrates the viability of using preference filtering with LSTM gating principals as an efficient path towards scalable user preference modeling, without extensive overhead and fine-tuning.

Long-horizon conversational agents have to manage ever-growing interaction histories that quickly exceed the finite context windows of large language models (LLMs). Existing memory frameworks provide limited support for temporally structured information across hierarchical levels, often leading to fragmented memories and unstable long-horizon personalization. We present TiMem, a temporal--hierarchical memory framework that organizes conversations through a Temporal Memory Tree (TMT), enabling systematic memory consolidation from raw conversational observations to progressively abstracted persona representations. TiMem is characterized by three core properties: (1) temporal--hierarchical organization through TMT; (2) semantic-guided consolidation that enables memory integration across hierarchical levels without fine-tuning; and (3) complexity-aware memory recall that balances precision and efficiency across queries of varying complexity. Under a consistent evaluation setup, TiMem achieves state-of-the-art accuracy on both benchmarks, reaching 75.30% on LoCoMo and 76.88% on LongMemEval-S. It outperforms all evaluated baselines while reducing the recalled memory length by 52.20% on LoCoMo. Manifold analysis indicates clear persona separation on LoCoMo and reduced dispersion on LongMemEval-S. Overall, TiMem treats temporal continuity as a first-class organizing principle for long-horizon memory in conversational agents.

Existing works on long-term open-domain dialogues focus on evaluating model responses within contexts spanning no more than five chat sessions. Despite advancements in long-context large language models (LLMs) and retrieval augmented generation (RAG) techniques, their efficacy in very long-term dialogues remains unexplored. To address this research gap, we introduce a machine-human pipeline to generate high-quality, very long-term dialogues by leveraging LLM-based agent architectures and grounding their dialogues on personas and temporal event graphs. Moreover, we equip each agent with the capability of sharing and reacting to images. The generated conversations are verified and edited by human annotators for long-range consistency and grounding to the event graphs. Using this pipeline, we collect LoCoMo, a dataset of very long-term conversations, each encompassing 300 turns and 9K tokens on avg., over up to 35 sessions. Based on LoCoMo, we present a comprehensive evaluation benchmark to measure long-term memory in models, encompassing question answering, event summarization, and multi-modal dialogue generation tasks. Our experimental results indicate that LLMs exhibit challenges in understanding lengthy conversations and comprehending long-range temporal and causal dynamics within dialogues. Employing strategies like long-context LLMs or RAG can offer improvements but these models still substantially lag behind human performance.

Large Language Models (LLMs) are increasingly deployed as long-term interactive agents, yet their limited context windows make it difficult to sustain coherent behavior over extended interactions. Existing memory systems often store isolated records and retrieve fragments, limiting their ability to consolidate evolving user states and resolve conflicts. We introduce EverMemOS, a self-organizing memory operating system that implements an engram-inspired lifecycle for computational memory. Episodic Trace Formation converts dialogue streams into MemCells that capture episodic traces, atomic facts, and time-bounded Foresight signals. Semantic Consolidation organizes MemCells into thematic MemScenes, distilling stable semantic structures and updating user profiles. Reconstructive Recollection performs MemScene-guided agentic retrieval to compose the necessary and sufficient context for downstream reasoning. Experiments on LoCoMo and LongMemEval show that EverMemOS achieves state-of-the-art performance on memory-augmented reasoning tasks. We further report a profile study on PersonaMem v2 and qualitative case studies illustrating chat-oriented capabilities such as user profiling and Foresight. Code is available at https://github.com/EverMind-AI/EverMemOS.

Effective conversational search demands a deep understanding of user intent across multiple dialogue turns. Users frequently use abbreviations and shift topics in the middle of conversations, posing challenges for conventional retrievers. While query rewriting techniques improve clarity, they often incur significant computational cost due to additional autoregressive steps. Moreover, although LLM-based retrievers demonstrate strong performance, they are not explicitly optimized to track user intent in multi-turn settings, often failing under topic drift or contextual ambiguity. To address these limitations, we propose ContextualRetriever, a novel LLM-based retriever that directly incorporates conversational context into the retrieval process. Our approach introduces: (1) a context-aware embedding mechanism that highlights the current query within the dialogue history; (2) intent-guided supervision based on high-quality rewritten queries; and (3) a training strategy that preserves the generative capabilities of the base LLM. Extensive evaluations across multiple conversational search benchmarks demonstrate that ContextualRetriever significantly outperforms existing methods while incurring no additional inference overhead.

While research on dialogue response generation has primarily focused on generating coherent responses conditioning on textual context, the critical question of when to respond grounded on the temporal context remains underexplored. To bridge this gap, we propose a novel task called timely dialogue response generation and introduce the TimelyChat benchmark, which evaluates the capabilities of language models to predict appropriate time intervals and generate time-conditioned responses. Additionally, we construct a large-scale training dataset by leveraging unlabeled event knowledge from a temporal commonsense knowledge graph and employing a large language model (LLM) to synthesize 55K event-driven dialogues. We then train Timer, a dialogue agent designed to proactively predict time intervals and generate timely responses that align with those intervals. Experimental results show that Timer outperforms prompting-based LLMs and other fine-tuned baselines in both turn-level and dialogue-level evaluations. We publicly release our data, model, and code.

Long-term memory is a critical capability for multimodal large language model (MLLM) agents, particularly in conversational settings where information accumulates and evolves over time. However, existing benchmarks either evaluate multi-session memory in text-only conversations or assess multimodal understanding within localized contexts, failing to evaluate how multimodal memory is preserved, organized, and evolved across long-term conversational trajectories. Thus, we introduce Mem-Gallery, a new benchmark for evaluating multimodal long-term conversational memory in MLLM agents. Mem-Gallery features high-quality multi-session conversations grounded in both visual and textual information, with long interaction horizons and rich multimodal dependencies. Building on this dataset, we propose a systematic evaluation framework that assesses key memory capabilities along three functional dimensions: memory extraction and test-time adaptation, memory reasoning, and memory knowledge management. Extensive benchmarking across thirteen memory systems reveals several key findings, highlighting the necessity of explicit multimodal information retention and memory organization, the persistent limitations in memory reasoning and knowledge management, as well as the efficiency bottleneck of current models.

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical scenarios. In this paper, we present our models for Track 2 of the SereTOD 2022 challenge, which is the first challenge of building semi-supervised and reinforced TOD systems on a large-scale real-world Chinese TOD dataset MobileCS. We build a knowledge-grounded dialog model to formulate dialog history and local KB as input and predict the system response. And we perform semi-supervised pre-training both on the labeled and unlabeled data. Our system achieves the first place both in the automatic evaluation and human interaction, especially with higher BLEU (+7.64) and Success (+13.6\%) than the second place.

Memory plays a foundational role in augmenting the reasoning, adaptability, and contextual fidelity of modern Large Language Models and Multi-Modal LLMs. As these models transition from static predictors to interactive systems capable of continual learning and personalized inference, the incorporation of memory mechanisms has emerged as a central theme in their architectural and functional evolution. This survey presents a comprehensive and structured synthesis of memory in LLMs and MLLMs, organizing the literature into a cohesive taxonomy comprising implicit, explicit, and agentic memory paradigms. Specifically, the survey delineates three primary memory frameworks. Implicit memory refers to the knowledge embedded within the internal parameters of pre-trained transformers, encompassing their capacity for memorization, associative retrieval, and contextual reasoning. Recent work has explored methods to interpret, manipulate, and reconfigure this latent memory. Explicit memory involves external storage and retrieval components designed to augment model outputs with dynamic, queryable knowledge representations, such as textual corpora, dense vectors, and graph-based structures, thereby enabling scalable and updatable interaction with information sources. Agentic memory introduces persistent, temporally extended memory structures within autonomous agents, facilitating long-term planning, self-consistency, and collaborative behavior in multi-agent systems, with relevance to embodied and interactive AI. Extending beyond text, the survey examines the integration of memory within multi-modal settings, where coherence across vision, language, audio, and action modalities is essential. Key architectural advances, benchmark tasks, and open challenges are discussed, including issues related to memory capacity, alignment, factual consistency, and cross-system interoperability.

Open-domain dialogue systems have seen remarkable advancements with the development of large language models (LLMs). Nonetheless, most existing dialogue systems predominantly focus on brief single-session interactions, neglecting the real-world demands for long-term companionship and personalized interactions with chatbots. Crucial to addressing this real-world need are event summary and persona management, which enable reasoning for appropriate long-term dialogue responses. Recent progress in the human-like cognitive and reasoning capabilities of LLMs suggests that LLM-based agents could significantly enhance automated perception, decision-making, and problem-solving. In response to this potential, we introduce a model-agnostic framework, the Long-term Dialogue Agent (LD-Agent), which incorporates three independently tunable modules dedicated to event perception, persona extraction, and response generation. For the event memory module, long and short-term memory banks are employed to separately focus on historical and ongoing sessions, while a topic-based retrieval mechanism is introduced to enhance the accuracy of memory retrieval. Furthermore, the persona module conducts dynamic persona modeling for both users and agents. The integration of retrieved memories and extracted personas is subsequently fed into the generator to induce appropriate responses. The effectiveness, generality, and cross-domain capabilities of LD-Agent are empirically demonstrated across various illustrative benchmarks, models, and tasks. The code is released at https://github.com/leolee99/LD-Agent.

One of the key factors influencing the reasoning capabilities of LLM-based agents is their ability to leverage long-term memory. Integrating long-term memory mechanisms allows agents to make informed decisions grounded in historical interactions. While recent advances have significantly improved the storage and retrieval components, by encoding memory into dense vectors for similarity search or organizing memory as structured knowledge graphs most existing approaches fall short in memory updating. In particular, they lack mechanisms for dynamically refining preference memory representations in response to evolving user behaviors and contexts. To address this gap, we propose a Preference-Aware Memory Update Mechanism (PAMU) that enables dynamic and personalized memory refinement. By integrating sliding window averages (SW) with exponential moving averages (EMA), PAMU constructs a fused preference-aware representation that captures both short-term fluctuations and long-term user tendencies. We conduct experiments on five task scenarios of the LoCoMo dataset, and the results show that our mechanism can significantly improve the output quality of LLM in five baselines, validating its effectiveness in long-term conversations.

As LLM-based agents are increasingly used in long-term interactions, cumulative memory is critical for enabling personalization and maintaining stylistic consistency. However, most existing systems adopt an ``all-or-nothing'' approach to memory usage: incorporating all relevant past information can lead to Memory Anchoring, where the agent is trapped by past interactions, while excluding memory entirely results in under-utilization and the loss of important interaction history. We show that an agent's reliance on memory can be modeled as an explicit and user-controllable dimension. We first introduce a behavioral metric of memory dependence to quantify the influence of past interactions on current outputs. We then propose Steerable Memory Agent, SteeM, a framework that allows users to dynamically regulate memory reliance, ranging from a fresh-start mode that promotes innovation to a high-fidelity mode that closely follows interaction history. Experiments across different scenarios demonstrate that our approach consistently outperforms conventional prompting and rigid memory masking strategies, yielding a more nuanced and effective control for personalized human-agent collaboration.

We present a data-driven, end-to-end approach to transaction-based dialog systems that performs at near-human levels in terms of verbal response quality and factual grounding accuracy. We show that two essential components of the system produce these results: a sufficiently large and diverse, in-domain labeled dataset, and a neural network-based, pre-trained model that generates both verbal responses and API call predictions. In terms of data, we introduce TicketTalk, a movie ticketing dialog dataset with 23,789 annotated conversations. The movie ticketing conversations range from completely open-ended and unrestricted to more structured, both in terms of their knowledge base, discourse features, and number of turns. In qualitative human evaluations, model-generated responses trained on just 10,000 TicketTalk dialogs were rated to "make sense" 86.5 percent of the time, almost the same as human responses in the same contexts. Our simple, API-focused annotation schema results in a much easier labeling task making it faster and more cost effective. It is also the key component for being able to predict API calls accurately. We handle factual grounding by incorporating API calls in the training data, allowing our model to learn which actions to take and when. Trained on the same 10,000-dialog set, the model's API call predictions were rated to be correct 93.9 percent of the time in our evaluations, surpassing the ratings for the corresponding human labels. We show how API prediction and response generation scores improve as the dataset size incrementally increases from 5000 to 21,000 dialogs. Our analysis also clearly illustrates the benefits of pre-training. We are publicly releasing the TicketTalk dataset with this paper to facilitate future work on transaction-based dialogs.

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded, multi-domain discourse through a novel key-value retrieval mechanism. The model is end-to-end differentiable and does not need to explicitly model dialogue state or belief trackers. We also release a new dataset of 3,031 dialogues that are grounded through underlying knowledge bases and span three distinct tasks in the in-car personal assistant space: calendar scheduling, weather information retrieval, and point-of-interest navigation. Our architecture is simultaneously trained on data from all domains and significantly outperforms a competitive rule-based system and other existing neural dialogue architectures on the provided domains according to both automatic and human evaluation metrics.

Shared memories between two individuals strengthen their bond and are crucial for facilitating their ongoing conversations. This study aims to make long-term dialogue more engaging by leveraging these shared memories. To this end, we introduce a new long-term dialogue dataset named SHARE, constructed from movie scripts, which are a rich source of shared memories among various relationships. Our dialogue dataset contains the summaries of persona information and events of two individuals, as explicitly revealed in their conversation, along with implicitly extractable shared memories. We also introduce EPISODE, a long-term dialogue framework based on SHARE that utilizes shared experiences between individuals. Through experiments using SHARE, we demonstrate that shared memories between two individuals make long-term dialogues more engaging and sustainable, and that EPISODE effectively manages shared memories during dialogue. Our new dataset is publicly available at https://anonymous.4open.science/r/SHARE-AA1E/SHARE.json.

Revolutionary advancements in Large Language Models have drastically reshaped our interactions with artificial intelligence systems. Despite this, a notable hindrance remains-the deficiency of a long-term memory mechanism within these models. This shortfall becomes increasingly evident in situations demanding sustained interaction, such as personal companion systems and psychological counseling. Therefore, we propose MemoryBank, a novel memory mechanism tailored for LLMs. MemoryBank enables the models to summon relevant memories, continually evolve through continuous memory updates, comprehend, and adapt to a user personality by synthesizing information from past interactions. To mimic anthropomorphic behaviors and selectively preserve memory, MemoryBank incorporates a memory updating mechanism, inspired by the Ebbinghaus Forgetting Curve theory, which permits the AI to forget and reinforce memory based on time elapsed and the relative significance of the memory, thereby offering a human-like memory mechanism. MemoryBank is versatile in accommodating both closed-source models like ChatGPT and open-source models like ChatGLM. We exemplify application of MemoryBank through the creation of an LLM-based chatbot named SiliconFriend in a long-term AI Companion scenario. Further tuned with psychological dialogs, SiliconFriend displays heightened empathy in its interactions. Experiment involves both qualitative analysis with real-world user dialogs and quantitative analysis with simulated dialogs. In the latter, ChatGPT acts as users with diverse characteristics and generates long-term dialog contexts covering a wide array of topics. The results of our analysis reveal that SiliconFriend, equipped with MemoryBank, exhibits a strong capability for long-term companionship as it can provide emphatic response, recall relevant memories and understand user personality.

Recent advances in conversational AI have been substantial, but developing real-time systems for perceptual task guidance remains challenging. These systems must provide interactive, proactive assistance based on streaming visual inputs, yet their development is constrained by the costly and labor-intensive process of data collection and system evaluation. To address these limitations, we present a comprehensive framework with three key contributions. First, we introduce a novel data curation pipeline that synthesizes dialogues from annotated egocentric videos, resulting in \dataset, a large-scale synthetic dialogue dataset spanning multiple domains. Second, we develop a suite of automatic evaluation metrics, validated through extensive human studies. Third, we propose an end-to-end model that processes streaming video inputs to generate contextually appropriate responses, incorporating novel techniques for handling data imbalance and long-duration videos. This work lays the foundation for developing real-time, proactive AI assistants capable of guiding users through diverse tasks. Project page: https://pro-assist.github.io/

Memory extraction is crucial for maintaining coherent ultra-long dialogues in human-robot role-playing scenarios. However, existing methods often exhibit uncontrolled memory growth. To address this, we propose MOOM, the first dual-branch memory plugin that leverages literary theory by modeling plot development and character portrayal as core storytelling elements. Specifically, one branch summarizes plot conflicts across multiple time scales, while the other extracts the user's character profile. MOOM further integrates a forgetting mechanism, inspired by the ``competition-inhibition'' memory theory, to constrain memory capacity and mitigate uncontrolled growth. Furthermore, we present ZH-4O, a Chinese ultra-long dialogue dataset specifically designed for role-playing, featuring dialogues that average 600 turns and include manually annotated memory information. Experimental results demonstrate that MOOM outperforms all state-of-the-art memory extraction methods, requiring fewer large language model invocations while maintaining a controllable memory capacity.

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and require maintaining separate potentially large checkpoints each time finetuning is needed. In this paper, we aim to address these limitations by leveraging the inherent knowledge stored in the pretrained LM as well as its powerful generation ability. We propose a multi-stage prompting approach to generate knowledgeable responses from a single pretrained LM. We first prompt the LM to generate knowledge based on the dialogue context. Then, we further prompt it to generate responses based on the dialogue context and the previously generated knowledge. Results show that our knowledge generator outperforms the state-of-the-art retrieval-based model by 5.8% when combining knowledge relevance and correctness. In addition, our multi-stage prompting outperforms the finetuning-based dialogue model in terms of response knowledgeability and engagement by up to 10% and 5%, respectively. Furthermore, we scale our model up to 530 billion parameters and show that larger LMs improve the generation correctness score by up to 10%, and response relevance, knowledgeability and engagement by up to 10%. Our code is available at: https://github.com/NVIDIA/Megatron-LM.

Effective human-agent collaboration is increasingly prevalent in real-world applications. Current trends in such collaborations are predominantly unidirectional, with users providing instructions or posing questions to agents, where agents respond directly without seeking necessary clarifications or confirmations. However, the evolving capabilities of these agents require more proactive engagement, where agents should dynamically participate in conversations to clarify user intents, resolve ambiguities, and adapt to changing circumstances. Existing prior work under-utilize the conversational capabilities of language models (LMs), thereby optimizing agents as better followers rather than effective speakers. In this work, we introduce SpeakRL, a reinforcement learning (RL) method that enhances agents' conversational capabilities by rewarding proactive interactions with users, such as asking right clarification questions when necessary. To support this, we curate SpeakER, a synthetic dataset that includes diverse scenarios from task-oriented dialogues, where tasks are resolved through interactive clarification questions. We present a systematic analysis of reward design for conversational proactivity and propose a principled reward formulation for teaching agents to balance asking with acting. Empirical evaluations demonstrate that our approach achieves a 20.14% absolute improvement in task completion over base models without increasing conversation turns even surpassing even much larger proprietary models, demonstrating the promise of clarification-centric user-agent interactions.

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy userleftrightarrowagent interaction. The interaction is a conversation between the user and agent, where multiple tasks are introduced and then undertaken concurrently. We context switch regularly to interleave the tasks, which constructs a realistic testing scenario in which we assess the Long-Term Memory, Continual Learning, and Information Integration capabilities of the agents. Results from both proprietary and open-source Large-Language Models show that LLMs in general perform well on single-task interactions, but they struggle on the same tasks when they are interleaved. Notably, short-context LLMs supplemented with an LTM system perform as well as or better than those with larger contexts. Our benchmark suggests that there are other challenges for LLMs responding to more natural interactions that contemporary benchmarks have heretofore not been able to capture.

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or interviews, are frequently over a few thousand words. There is still a lack of corresponding research and powerful tools to understand and process such long dialogues. Therefore, in this work, we present a pre-training framework for long dialogue understanding and summarization. Considering the nature of long conversations, we propose a window-based denoising approach for generative pre-training. For a dialogue, it corrupts a window of text with dialogue-inspired noise, and guides the model to reconstruct this window based on the content of the remaining conversation. Furthermore, to process longer input, we augment the model with sparse attention which is combined with conventional attention in a hybrid manner. We conduct extensive experiments on five datasets of long dialogues, covering tasks of dialogue summarization, abstractive question answering and topic segmentation. Experimentally, we show that our pre-trained model DialogLM significantly surpasses the state-of-the-art models across datasets and tasks. Source code and all the pre-trained models are available on our GitHub repository (https://github.com/microsoft/DialogLM).

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve generative dialogue systems from the scenario perspective, where both dialogue history and future conversation are taken into account to implicitly reconstruct the scenario knowledge. More importantly, the conversation scenarios are further internalized using imitation learning framework, where the conventional dialogue model that has no access to future conversations is effectively regularized by transferring the scenario knowledge contained in hierarchical supervising signals from the scenario-based dialogue model, so that the future conversation is not required in actual inference. Extensive evaluations show that our approach significantly outperforms state-of-the-art baselines on diversity and relevance, and expresses scenario-specific knowledge.

Transformer encoder-decoder models have shown impressive performance in dialogue modeling. However, as Transformers are inefficient in processing long sequences, dialogue history length often needs to be truncated. To address this problem, we propose a new memory-augmented Transformer that is compatible with existing pre-trained encoder-decoder models and enables efficient preservation of history information. It incorporates a separate memory module alongside the pre-trained Transformer to effectively interchange information between the memory states and the current input context. We evaluate our model on three dialogue datasets and two language modeling datasets. Experimental results show that our method has achieved superior efficiency and performance compared to other pre-trained Transformer baselines.

Goal-directed dialogue systems aim to proactively reach a pre-determined target through multi-turn conversations. The key to achieving this task lies in planning dialogue paths that smoothly and coherently direct conversations towards the target. However, this is a challenging and under-explored task. In this work, we propose a coherent dialogue planning approach that uses a stochastic process to model the temporal dynamics of dialogue paths. We define a latent space that captures the coherence of goal-directed behavior using a Brownian bridge process, which allows us to incorporate user feedback flexibly in dialogue planning. Based on the derived latent trajectories, we generate dialogue paths explicitly using pre-trained language models. We finally employ these paths as natural language prompts to guide dialogue generation. Our experiments show that our approach generates more coherent utterances and achieves the goal with a higher success rate.

In open-domain dialogue generation tasks, contexts and responses in most datasets are one-to-one mapped, violating an important many-to-many characteristic: a context leads to various responses, and a response answers multiple contexts. Without such patterns, models poorly generalize and prefer responding safely. Many attempts have been made in either multi-turn settings from a one-to-many perspective or in a many-to-many perspective but limited to single-turn settings. The major challenge to many-to-many augment multi-turn dialogues is that discretely replacing each turn with semantic similarity breaks fragile context coherence. In this paper, we propose DialoGue Path Sampling (DialoGPS) method in continuous semantic space, the first many-to-many augmentation method for multi-turn dialogues. Specifically, we map a dialogue to our extended Brownian Bridge, a special Gaussian process. We sample latent variables to form coherent dialogue paths in the continuous space. A dialogue path corresponds to a new multi-turn dialogue and is used as augmented training data. We show the effect of DialoGPS with both automatic and human evaluation.

Answering multi-hop reasoning questions requires retrieving and synthesizing information from diverse sources. Large Language Models (LLMs) struggle to perform such reasoning consistently. Here we propose an approach to pinpoint and rectify multi-hop reasoning failures through targeted memory injections on LLM attention heads. First, we analyze the per-layer activations of GPT-2 models in response to single and multi-hop prompts. We then propose a mechanism that allows users to inject pertinent prompt-specific information, which we refer to as "memories," at critical LLM locations during inference. By thus enabling the LLM to incorporate additional relevant information during inference, we enhance the quality of multi-hop prompt completions. We show empirically that a simple, efficient, and targeted memory injection into a key attention layer can often increase the probability of the desired next token in multi-hop tasks, by up to 424%.

Current dialogue systems focus more on textual and speech context knowledge and are usually based on two speakers. Some recent work has investigated static image-based dialogue. However, several real-world human interactions also involve dynamic visual context (similar to videos) as well as dialogue exchanges among multiple speakers. To move closer towards such multimodal conversational skills and visually-situated applications, we introduce a new video-context, many-speaker dialogue dataset based on live-broadcast soccer game videos and chats from Twitch.tv. This challenging testbed allows us to develop visually-grounded dialogue models that should generate relevant temporal and spatial event language from the live video, while also being relevant to the chat history. For strong baselines, we also present several discriminative and generative models, e.g., based on tridirectional attention flow (TriDAF). We evaluate these models via retrieval ranking-recall, automatic phrase-matching metrics, as well as human evaluation studies. We also present dataset analyses, model ablations, and visualizations to understand the contribution of different modalities and model components.

Conversational assistants are increasingly integrating long-term memory with large language models (LLMs). This persistence of memories, e.g., the user is vegetarian, can enhance personalization in future conversations. However, the same persistence can also introduce safety risks that have been largely overlooked. Hence, we introduce PersistBench to measure the extent of these safety risks. We identify two long-term memory-specific risks: cross-domain leakage, where LLMs inappropriately inject context from the long-term memories; and memory-induced sycophancy, where stored long-term memories insidiously reinforce user biases. We evaluate 18 frontier and open-source LLMs on our benchmark. Our results reveal a surprisingly high failure rate across these LLMs - a median failure rate of 53% on cross-domain samples and 97% on sycophancy samples. To address this, our benchmark encourages the development of more robust and safer long-term memory usage in frontier conversational systems.

Research on large language models (LLMs) has shown remarkable performance in domains such as mathematics, programming, and literary creation. However, most studies have focused on semantic memory-based question answering, neglecting LLMs' potential to handle episodic memory (EM)-related queries. This oversight has led to suboptimal performance in applications requiring EM, including emotional companionship, personal AI assistants, and AI teachers. To address this gap, we introduce Echo, a LLM enhanced with temporal episodic memory. We propose a Multi-Agent Data Generation Framework that guides the model in generating multi-turn, complex scenario episodic memory dialogue data (EM-Train). Temporal information is innovatively incorporated into the LLM training process, and Echo is trained using the EM-Train. Furthermore, We develop an EM-Test benchmark specifically designed to evaluate LLMs' episodic memory capabilities. The EM-Test assesses performance across various time spans and difficulty levels, providing a comprehensive evaluation of multi-turn episodic memory dialogues. Our experiments demonstrate that Echo significantly outperforms state-of-the-art LLMs on EM-Test. Additionally, a qualitative analysis reveals Echo's potential to exhibit human-like episodic memory capabilities. We will open-source all datasets, code, and model weights.

Large language models (LLMs) are increasingly seen as assistants, copilots, and consultants, capable of supporting a wide range of tasks through natural conversation. However, most systems remain constrained by a linear request-response format that often makes interactions inefficient in multi-turn, information-dense, and exploratory tasks. To address these limitations, we propose Generative Interfaces for Language Models, a paradigm in which LLMs respond to user queries by proactively generating user interfaces (UIs) that enable more adaptive and interactive engagement. Our framework leverages structured interface-specific representations and iterative refinements to translate user queries into task-specific UIs. For systematic evaluation, we introduce a multidimensional assessment framework that compares generative interfaces with traditional chat-based ones across diverse tasks, interaction patterns, and query types, capturing functional, interactive, and emotional aspects of user experience. Results show that generative interfaces consistently outperform conversational ones, with humans preferring them in over 70% of cases. These findings clarify when and why users favor generative interfaces, paving the way for future advancements in human-AI interaction.

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on information retrieval from large databases of texts, like Wikipedia, rather than information from long-form conversations. In this paper, we argue that effective retrieval from long-form conversational data faces two unique problems compared to static database retrieval: 1) time/event-based queries, which requires the model to retrieve information about previous conversations based on time or the order of a conversational event (e.g., the third conversation on Tuesday), and 2) ambiguous queries that require surrounding conversational context to understand. To better develop RAG-based agents that can deal with these challenges, we generate a new dataset of ambiguous and time-based questions that build upon a recent dataset of long-form, simulated conversations, and demonstrate that standard RAG based approaches handle such questions poorly. We then develop a novel retrieval model which combines chained-of-table search methods, standard vector-database retrieval, and a prompting method to disambiguate queries, and demonstrate that this approach substantially improves over current methods at solving these tasks. We believe that this new dataset and more advanced RAG agent can act as a key benchmark and stepping stone towards effective memory augmented conversational agents that can be used in a wide variety of AI applications.

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically "generate and hope" generic utterances that can be memorized in the weights of the model when mapping from input utterance(s) to output, rather than employing recalled knowledge as context. Use of knowledge has so far proved difficult, in part because of the lack of a supervised learning benchmark task which exhibits knowledgeable open dialogue with clear grounding. To that end we collect and release a large dataset with conversations directly grounded with knowledge retrieved from Wikipedia. We then design architectures capable of retrieving knowledge, reading and conditioning on it, and finally generating natural responses. Our best performing dialogue models are able to conduct knowledgeable discussions on open-domain topics as evaluated by automatic metrics and human evaluations, while our new benchmark allows for measuring further improvements in this important research direction.

We propose MemoChat, a pipeline for refining instructions that enables large language models (LLMs) to effectively employ self-composed memos for maintaining consistent long-range open-domain conversations. We demonstrate a long-range open-domain conversation through iterative "memorization-retrieval-response" cycles. This requires us to carefully design tailored tuning instructions for each distinct stage. The instructions are reconstructed from a collection of public datasets to teach the LLMs to memorize and retrieve past dialogues with structured memos, leading to enhanced consistency when participating in future conversations. We invite experts to manually annotate a test set designed to evaluate the consistency of long-range conversations questions. Experiments on three testing scenarios involving both open-source and API-accessible chatbots at scale verify the efficacy of MemoChat, which outperforms strong baselines. Our codes, data and models are available here: https://github.com/LuJunru/MemoChat.

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of neural-retrieval-in-the-loop architectures - recently shown to be effective in open-domain QA (Lewis et al., 2020b; Izacard and Grave, 2020) - for knowledge-grounded dialogue, a task that is arguably more challenging as it requires querying based on complex multi-turn dialogue context and generating conversationally coherent responses. We study various types of architectures with multiple components - retrievers, rankers, and encoder-decoders - with the goal of maximizing knowledgeability while retaining conversational ability. We demonstrate that our best models obtain state-of-the-art performance on two knowledge-grounded conversational tasks. The models exhibit open-domain conversational capabilities, generalize effectively to scenarios not within the training data, and, as verified by human evaluations, substantially reduce the well-known problem of knowledge hallucination in state-of-the-art chatbots.

Full-duplex dialog models are designed to listen and speak simultaneously with rapid responses to fast-changing user input. Among existing approaches, native full-duplex models merges different channels (e.g. listen and speak) in a single time step, overcoming the high response latency inherent to time-division multiplexing time-division multiplexing (TDM) alternatives. Yet, a key challenge remains: aligning textual monologues with audio streams that operate at different bitrates. The prevailing solution relies on word-level alignment, but this can degrade the language ability of large pre-trained models. Moreover, it requires highly accurate timestamps for every token, which introduces cascading errors and increases pre-processing costs. In this paper, we propose textual monologues in continuous tokens sequence, namely "natural" monologues, which mimics humanoid cognitive behavior in dialogs. For temporal alignment, we alternate the position of the natural monologue - leading or trailing the audio - across different training stages. This "dual" training paradigm proves highly effective in building FLM-Audio, our 7B spoken dialog model that demonstrates superior responsiveness, duplexity, and chatting experiences, as confirmed by experimental results.

In real-world applications with Large Language Models (LLMs), external retrieval mechanisms - such as Search-Augmented Generation (SAG), tool utilization, and Retrieval-Augmented Generation (RAG) - are often employed to enhance the quality of augmented generations in dialogues. These approaches often come with multi-turn dialogue, where each interaction is enriched by relevant information retrieved from external sources. Existing benchmarks either assess LLMs' chat abilities in multi-turn dialogues or their use of retrieval for augmented responses in single-turn settings. However, there is a gap in evaluating LLMs' ability to leverage retrieval for more precise responses across multiple turns. To address this limitation, we introduce RAD-Bench (Retrieval Augmented Dialogue), a benchmark designed to evaluate LLMs' capabilities in multi-turn dialogues following retrievals, essential for their deployment in context-rich applications. RAD-Bench evaluates two key abilities of LLMs: Retrieval Synthesis and Retrieval Reasoning. These are measured using discriminative questions and retrieved contexts, and corresponding reference answers, assessing how effectively LLMs integrate and reason with context to maintain and enhance conversation quality over multiple turns. Our evaluation results on commonly used LLMs reveal that model performance deteriorates as additional layers of conditions or constraints are applied across conversation turns, even when accurate retrieved contexts are provided. The data and code are available at https://github.com/mtkresearch/RAD-Bench

Large Language Models (LLMs), such as ChatGPT, are becoming increasingly sophisticated, demonstrating capabilities that closely resemble those of humans. These AI models are playing an essential role in assisting humans with a wide array of tasks in daily life. A significant application of AI is its use as a chat agent, responding to human inquiries across various domains. Current LLMs have shown proficiency in answering general questions. However, basic question-answering dialogue often falls short in complex diagnostic scenarios, such as legal or medical consultations. These scenarios typically necessitate Task-Oriented Dialogue (TOD), wherein an AI chat agent needs to proactively pose questions and guide users towards specific task completion. Previous fine-tuning models have underperformed in TOD, and current LLMs do not inherently possess this capability. In this paper, we introduce DiagGPT (Dialogue in Diagnosis GPT), an innovative method that extends LLMs to TOD scenarios. Our experiments reveal that DiagGPT exhibits outstanding performance in conducting TOD with users, demonstrating its potential for practical applications.

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's iteration, the task consists of three subtasks: detecting whether a turn is knowledge seeking, selecting the relevant knowledge document and finally generating a grounded response. This year, the focus lies on adapting the system to noisy ASR transcripts. We explore different approaches to make the models more robust to this type of input and to adapt the generated responses to the style of spoken conversations. For the latter, we get the best results with a noisy channel model that additionally reduces the number of short and generic responses. Our best system achieved the 1st rank in the automatic and the 3rd rank in the human evaluation of the challenge.

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large Language Model (LLM)-based chat systems has introduced many real-world intricacies in open-domain dialogues. These intricacies manifest in the form of increased complexity in contextual interactions, extended dialogue sessions encompassing a diverse array of topics, and more frequent contextual shifts. To handle these intricacies arising from evolving LLM-based chat systems, we propose joint dialogue segmentation and state tracking per segment in open-domain dialogue systems. Assuming a zero-shot setting appropriate to a true open-domain dialogue system, we propose S3-DST, a structured prompting technique that harnesses Pre-Analytical Recollection, a novel grounding mechanism we designed for improving long context tracking. To demonstrate the efficacy of our proposed approach in joint segmentation and state tracking, we evaluate S3-DST on a proprietary anonymized open-domain dialogue dataset, as well as publicly available DST and segmentation datasets. Across all datasets and settings, S3-DST consistently outperforms the state-of-the-art, demonstrating its potency and robustness the next generation of LLM-based chat systems.

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open questions about real-world conversational patterns. To address this gap, we introduce REALTALK, a 21-day corpus of authentic messaging app dialogues, providing a direct benchmark against genuine human interactions. We first conduct a dataset analysis, focusing on EI attributes and persona consistency to understand the unique challenges posed by real-world dialogues. By comparing with LLM-generated conversations, we highlight key differences, including diverse emotional expressions and variations in persona stability that synthetic dialogues often fail to capture. Building on these insights, we introduce two benchmark tasks: (1) persona simulation where a model continues a conversation on behalf of a specific user given prior dialogue context; and (2) memory probing where a model answers targeted questions requiring long-term memory of past interactions. Our findings reveal that models struggle to simulate a user solely from dialogue history, while fine-tuning on specific user chats improves persona emulation. Additionally, existing models face significant challenges in recalling and leveraging long-term context within real-world conversations.

Statefulness is essential for large language model (LLM) agents to perform long-term planning and problem-solving. This makes memory a critical component, yet its management and evolution remain largely underexplored. Existing evaluations mostly focus on static conversational settings, where memory is passively retrieved from dialogue to answer queries, overlooking the dynamic ability to accumulate and reuse experience across evolving task streams. In real-world environments such as interactive problem assistants or embodied agents, LLMs are required to handle continuous task streams, yet often fail to learn from accumulated interactions, losing valuable contextual insights, a limitation that calls for test-time evolution, where LLMs retrieve, integrate, and update memory continuously during deployment. To bridge this gap, we introduce Evo-Memory, a comprehensive streaming benchmark and framework for evaluating self-evolving memory in LLM agents. Evo-Memory structures datasets into sequential task streams, requiring LLMs to search, adapt, and evolve memory after each interaction. We unify and implement over ten representative memory modules and evaluate them across 10 diverse multi-turn goal-oriented and single-turn reasoning and QA datasets. To better benchmark experience reuse, we provide a baseline method, ExpRAG, for retrieving and utilizing prior experience, and further propose ReMem, an action-think-memory refine pipeline that tightly integrates reasoning, task actions, and memory updates to achieve continual improvement.

In order to build self-consistent personalized dialogue agents, previous research has mostly focused on textual persona that delivers personal facts or personalities. However, to fully describe the multi-faceted nature of persona, image modality can help better reveal the speaker's personal characteristics and experiences in episodic memory (Rubin et al., 2003; Conway, 2009). In this work, we extend persona-based dialogue to the multimodal domain and make two main contributions. First, we present the first multimodal persona-based dialogue dataset named MPCHAT, which extends persona with both text and images to contain episodic memories. Second, we empirically show that incorporating multimodal persona, as measured by three proposed multimodal persona-grounded dialogue tasks (i.e., next response prediction, grounding persona prediction, and speaker identification), leads to statistically significant performance improvements across all tasks. Thus, our work highlights that multimodal persona is crucial for improving multimodal dialogue comprehension, and our MPCHAT serves as a high-quality resource for this research.

With the recent emergence of powerful instruction-tuned large language models (LLMs), various helpful conversational Artificial Intelligence (AI) systems have been deployed across many applications. When prompted by users, these AI systems successfully perform a wide range of tasks as part of a conversation. To provide some sort of memory and context, such approaches typically condition their output on the entire conversational history. Although this sensitivity to the conversational history can often lead to improved performance on subsequent tasks, we find that performance can in fact also be negatively impacted, if there is a task-switch. To the best of our knowledge, our work makes the first attempt to formalize the study of such vulnerabilities and interference of tasks in conversational LLMs caused by task-switches in the conversational history. Our experiments across 5 datasets with 15 task switches using popular LLMs reveal that many of the task-switches can lead to significant performance degradation.

Knowing how to end and resume conversations over time is a natural part of communication, allowing for discussions to span weeks, months, or years. The duration of gaps between conversations dictates which topics are relevant and which questions to ask, and dialogue systems which do not explicitly model time may generate responses that are unnatural. In this work we explore the idea of making dialogue models aware of time, and present GapChat, a multi-session dialogue dataset in which the time between each session varies. While the dataset is constructed in real-time, progress on events in speakers' lives is simulated in order to create realistic dialogues occurring across a long timespan. We expose time information to the model and compare different representations of time and event progress. In human evaluation we show that time-aware models perform better in metrics that judge the relevance of the chosen topics and the information gained from the conversation.

As Large Language Models (LLMs) become increasingly prevalent in various domains, their ability to process inputs of any length and maintain a degree of memory becomes essential. However, the one-off input of overly long texts is limited, as studies have shown that when input lengths exceed the LLMs' pre-trained text length, there is a dramatic decline in text generation capabilities. Moreover, simply extending the length of pre-training texts is impractical due to the difficulty in obtaining long text data and the substantial memory consumption costs this would entail for LLMs. Recent efforts have employed streaming inputs to alleviate the pressure of excessively long text inputs, but this approach can significantly impair the model's long-term memory capabilities. Motivated by this challenge, we introduce Streaming Infinite Retentive LLM (SirLLM), which allows LLMs to maintain longer memory during infinite-length dialogues without the need for fine-tuning. SirLLM utilizes the Token Entropy metric and a memory decay mechanism to filter key phrases, endowing LLMs with both long-lasting and flexible memory. We designed three distinct tasks and constructed three datasets to measure the effectiveness of SirLLM from various angles: (1) DailyDialog; (2) Grocery Shopping; (3) Rock-Paper-Scissors. Our experimental results robustly demonstrate that SirLLM can achieve stable and significant improvements across different LLMs and tasks, compellingly proving its effectiveness. When having a coversation, "A sir could forget himself," but SirLLM never does! Our code is publicly available at https://github.com/Zoeyyao27/SirLLM

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is essential for a successful dialogue. The other one focuses on a specific task instead of casual talks, e.g., finding a movie on Friday night, or playing a song. These two directions have been studied separately due to their different purposes. However, how smoothly transitioning from social chatting to task-oriented dialogues is important for triggering business opportunities, and there is no public data focusing on such scenarios. Hence, this paper focuses on investigating the conversations starting from open-domain social chatting and then gradually transitioning to task-oriented purposes, and releases a large-scale dataset with detailed annotations for encouraging this research direction. To achieve this goal, this paper proposes a framework to automatically generate many dialogues without human involvement, in which any powerful open-domain dialogue generation model can be easily leveraged. The human evaluation shows that our generated dialogue data has a natural flow at a reasonable quality, showing that our released data has a great potential of guiding future research directions and commercial activities. Furthermore, the released models allow researchers to automatically generate unlimited dialogues in the target scenarios, which can greatly benefit semi-supervised and unsupervised approaches.

Multi-turn dialogues are essential in many real-world applications of large language models, such as chatbots and virtual assistants. As conversation histories become longer, existing large language models face increasing computational and memory challenges, which hinder their ability to provide efficient and responsive interactions. Most current acceleration methods either compress the context or optimize key value caching, but they often rely on fixed or position-based heuristics that do not adapt well to the dynamic and unpredictable patterns found in actual multi-turn conversations. In this paper, we present LoopServe, an adaptive dual-phase inference acceleration framework for large language models in multi-turn dialogues. LoopServe introduces two main innovations. First, it performs online sparsification during the prefilling phase by dynamically selecting the most important parts of the attention matrix for each new input. Second, it uses progressive key value compression during decoding by adaptively maintaining a relevant and efficient cache based on the most recently generated output tokens. We also propose a https://huggingface.co/datasets/TreeAILab/Multi-turn_Long-context_Benchmark_for_LLMs{new benchmark} with eleven multi-turn datasets that reflect realistic query positions and conversational dependencies. Extensive experiments demonstrate that LoopServe consistently achieves superior effectiveness compared to existing baselines and significantly accelerates LLM inference across a wide range of long-context dialogue tasks.

As conversational agents accumulate experience collaborating with users, adapting to user preferences is essential for fostering long-term relationships and improving collaboration quality over time. We introduce MultiSessionCollab, a benchmark that evaluates how well agents can learn user preferences and leverage them to improve collaboration quality throughout multiple sessions. To develop agents that succeed in this setting, we present long-term collaborative agents equipped with a memory that persists and refines user preference as interaction experience accumulates. Moreover, we demonstrate that learning signals can be derived from user simulator behavior in MultiSessionCollab to train agents to generate more comprehensive reflections and update their memory more effectively. Extensive experiments show that equipping agents with memory improves long-term collaboration, yielding higher task success rates, more efficient interactions, and reduced user effort. Finally, we conduct a human user study that demonstrates that memory helps improve user experience in real-world settings.

Real-world conversations are rich with pragmatic elements, such as entity mentions, references, and implicatures. Understanding such nuances is a requirement for successful natural communication, and often requires building a local world model which encodes such elements and captures the dynamics of their evolving states. However, it is not well-understood whether language models (LMs) construct or maintain a robust implicit representation of conversations. In this work, we evaluate the ability of LMs to encode and update their internal world model in dyadic conversations and test their malleability under linguistic alterations. To facilitate this, we apply seven minimal linguistic alterations to conversations sourced from popular datasets and construct two benchmarks comprising yes-no questions. We evaluate a wide range of open and closed source LMs and observe that they struggle to maintain robust accuracy. Our analysis unveils that LMs struggle to memorize crucial details, such as tracking entities under linguistic alterations to conversations. We then propose a dual-perspective interpretability framework which identifies transformer layers that are useful or harmful and highlights linguistic alterations most influenced by harmful layers, typically due to encoding spurious signals or relying on shortcuts. Inspired by these insights, we propose two layer-regularization based fine-tuning strategies that suppress the effect of the harmful layers.

While large language models excel at following explicit instructions, they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses rather than seeking clarification. We introduce InfoQuest, a multi-turn chat benchmark designed to evaluate how dialogue agents handle hidden context in open-ended user requests. The benchmark presents intentionally ambiguous scenarios that require models to engage in information-seeking dialogue through clarifying questions before providing appropriate responses. Our evaluation of both open and closed-source models reveals that while proprietary models generally perform better, all current assistants struggle with effectively gathering critical information, often requiring multiple turns to infer user intent and frequently defaulting to generic responses without proper clarification. We provide a systematic methodology for generating diverse scenarios and evaluating models' information-seeking capabilities, offering insights into the current limitations of language models in handling ambiguous requests through multi-turn interactions.

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with possibly overlapping functionality. Furthermore, some of these services have little to no training data available. Existing public datasets for task-oriented dialogue do not sufficiently capture these challenges since they cover few domains and assume a single static ontology per domain. In this work, we introduce the the Schema-Guided Dialogue (SGD) dataset, containing over 16k multi-domain conversations spanning 16 domains. Our dataset exceeds the existing task-oriented dialogue corpora in scale, while also highlighting the challenges associated with building large-scale virtual assistants. It provides a challenging testbed for a number of tasks including language understanding, slot filling, dialogue state tracking and response generation. Along the same lines, we present a schema-guided paradigm for task-oriented dialogue, in which predictions are made over a dynamic set of intents and slots, provided as input, using their natural language descriptions. This allows a single dialogue system to easily support a large number of services and facilitates simple integration of new services without requiring additional training data. Building upon the proposed paradigm, we release a model for dialogue state tracking capable of zero-shot generalization to new APIs, while remaining competitive in the regular setting.

Long-horizon agentic reasoning necessitates effectively compressing growing interaction histories into a limited context window. Most existing memory systems serialize history as text, where token-level cost is uniform and scales linearly with length, often spending scarce budget on low-value details. To this end, we introduce MemOCR, a multimodal memory agent that improves long-horizon reasoning under tight context budgets by allocating memory space with adaptive information density through visual layout. Concretely, MemOCR maintains a structured rich-text memory (e.g., headings, highlights) and renders it into an image that the agent consults for memory access, visually prioritizing crucial evidence while aggressively compressing auxiliary details. To ensure robustness across varying memory budgets, we train MemOCR with reinforcement learning under budget-aware objectives that expose the agent to diverse compression levels. Across long-context multi-hop and single-hop question-answering benchmarks, MemOCR outperforms strong text-based baselines and achieves more effective context utilization under extreme budgets.

Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+ scenarios, 20,000+ user preferences, and 128k-token context windows, where most user preferences are implicitly revealed to reflect real-world interactions. Using this data, we investigate how reinforcement fine-tuning enables a model to improve its long-context reasoning capabilities for user understanding and personalization. We also develop a framework for training an agentic memory system, which maintains a single, human-readable memory that grows with each user over time. In our experiments, frontier LLMs still struggle with implicit personalization, achieving only 37-48% accuracy. While they support long context windows, reasoning remains the bottleneck for implicit personalization tasks. Using reinforcement fine-tuning, we successfully train Qwen3-4B to outperforms GPT-5, reaching 53% accuracy in implicit personalization. Moreover, our agentic memory framework achieves state-of-the-art 55% accuracy while using 16x fewer input tokens, relying on a 2k-token memory instead of full 32k conversation histories. These results underscore the impact of our dataset and demonstrate agentic memory as a scalable path toward real-world personalized intelligence.

Task-oriented dialogue systems often face difficulties when user utterances seem semantically complete but lack necessary structural information for appropriate system action. This arises because users frequently do not fully understand their own needs, while systems require precise intent definitions. Current LLM-based agents cannot effectively distinguish between linguistically complete and contextually triggerable expressions, lacking frameworks for collaborative intent formation. We present STORM, a framework modeling asymmetric information dynamics through conversations between UserLLM (full internal access) and AgentLLM (observable behavior only). STORM produces annotated corpora capturing expression trajectories and latent cognitive transitions, enabling systematic analysis of collaborative understanding development. Our contributions include: (1) formalizing asymmetric information processing in dialogue systems; (2) modeling intent formation tracking collaborative understanding evolution; and (3) evaluation metrics measuring internal cognitive improvements alongside task performance. Experiments across four language models reveal that moderate uncertainty (40-60%) can outperform complete transparency in certain scenarios, with model-specific patterns suggesting reconsideration of optimal information completeness in human-AI collaboration. These findings contribute to understanding asymmetric reasoning dynamics and inform uncertainty-calibrated dialogue system design.

Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in previous methods. However, defined at the utterance level in general, dialog act is of coarse granularity, as an utterance can contain multiple segments possessing different functions. Hence, we propose segment act, an extension of dialog act from utterance level to segment level, and crowdsource a large-scale dataset for it. To utilize segment act flows, sequences of segment acts, for evaluation, we develop the first consensus-based dialogue evaluation framework, FlowEval. This framework provides a reference-free approach for dialog evaluation by finding pseudo-references. Extensive experiments against strong baselines on three benchmark datasets demonstrate the effectiveness and other desirable characteristics of our FlowEval, pointing out a potential path for better dialogue evaluation.

Effective long-term memory in conversational AI requires synthesizing information across multiple sessions. However, current systems place excessive reasoning burden on response generation, making performance significantly dependent on model sizes. We introduce PREMem (Pre-storage Reasoning for Episodic Memory), a novel approach that shifts complex reasoning processes from inference to memory construction. PREMem extracts fine-grained memory fragments categorized into factual, experiential, and subjective information; it then establishes explicit relationships between memory items across sessions, capturing evolution patterns like extensions, transformations, and implications. By performing this reasoning during pre-storage rather than when generating a response, PREMem creates enriched representations while reducing computational demands during interactions. Experiments show significant performance improvements across all model sizes, with smaller models achieving results comparable to much larger baselines while maintaining effectiveness even with constrained token budgets. Code and dataset are available at https://github.com/sangyeop-kim/PREMem.

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while it is generating responses. To overcome these limitations, we adapt existing LLMs to duplex models so that these LLMs can listen for users while generating output and dynamically adjust themselves to provide users with instant feedback. % such as in response to interruptions. Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to pseudo-simultaneously process these slices. Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses as well as covering typical feedback types in instantaneous interactions. Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. Our duplex model and dataset will be released.

Pre-trained and frozen large language models (LLMs) can effectively map simple scene rearrangement instructions to programs over a robot's visuomotor functions through appropriate few-shot example prompting. To parse open-domain natural language and adapt to a user's idiosyncratic procedures, not known during prompt engineering time, fixed prompts fall short. In this paper, we introduce HELPER, an embodied agent equipped with an external memory of language-program pairs that parses free-form human-robot dialogue into action programs through retrieval-augmented LLM prompting: relevant memories are retrieved based on the current dialogue, instruction, correction, or VLM description, and used as in-context prompt examples for LLM querying. The memory is expanded during deployment to include pairs of user's language and action plans, to assist future inferences and personalize them to the user's language and routines. HELPER sets a new state-of-the-art in the TEACh benchmark in both Execution from Dialog History (EDH) and Trajectory from Dialogue (TfD), with a 1.7x improvement over the previous state-of-the-art for TfD. Our models, code, and video results can be found in our project's website: https://helper-agent-llm.github.io.

Large Language Model (LLM) agents exhibit remarkable conversational and reasoning capabilities but remain constrained by limited context windows and the lack of persistent memory. Recent efforts address these limitations via external memory architectures, often employing graph-based representations, yet most adopt flat, entangled structures that intertwine semantics with topology, leading to redundant representations, unstructured retrieval, and degraded efficiency and accuracy. To resolve these issues, we propose LiCoMemory, an end-to-end agentic memory framework for real-time updating and retrieval, which introduces CogniGraph, a lightweight hierarchical graph that utilizes entities and relations as semantic indexing layers, and employs temporal and hierarchy-aware search with integrated reranking for adaptive and coherent knowledge retrieval. Experiments on long-term dialogue benchmarks, LoCoMo and LongMemEval, show that LiCoMemory not only outperforms established baselines in temporal reasoning, multi-session consistency, and retrieval efficiency, but also notably reduces update latency. Our official code and data are available at https://github.com/EverM0re/LiCoMemory.

This paper presents a novel context compression method for Transformer language models in online scenarios such as ChatGPT, where the context continually expands. As the context lengthens, the attention process requires more memory and computational resources, which in turn reduces the throughput of the language model. To this end, we propose a compressed context memory system that continually compresses the growing context into a compact memory space. The compression process simply involves integrating a lightweight conditional LoRA into the language model's forward pass during inference. Based on the compressed context memory, the language model can perform inference with reduced memory and attention operations. Through evaluations on conversation, personalization, and multi-task learning, we demonstrate that our approach achieves the performance level of a full context model with 5times smaller context memory space. Codes are available at https://github.com/snu-mllab/context-memory.